Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emilio Cortez

Chicago,IL

Summary

Former senior barista, eager to hop back into the coffee industry after 3 years of traveling, learning from new industries, and adapting to seasonal work opportunities. Greatest strength developed in most recent years has been a broadened understanding of customer service through experiences in diverse communities and environments. Excelling in new roles through a strong sense of work ethic, endurance, and self management. Though well seasoned in independent responsibilities, team building and strong communication skills have never lost their place.

Overview

6
6
years of professional experience

Work History

Cheesemonger

The Cheese People
Chicago, IL
05.2024 - Current
  • Self-manage with a farmers' market schedule for vehicle packing, travel time, cheese booth setup, market selling hours, tear down, and warehouse unload; usually 10-12 hour shifts.
  • Cut, wrap, weigh, price, and sell various types of cheeses.
  • Maintain workspace sanitization and cheese temperature control in an outdoor environment.
  • Provide knowledge of up to 50 different types of cheese.

Tour Merch Manager

Bands and Musicians
Chicago, IL
05.2022 - 05.2025

Bands worked for: Dehd, Tamino, Mitski, Jessica Pratt, Caroline Rose

  • Self-managed with a concert schedule for loading in merch and equipment, setting up the merch booth, counting in inventory, selling from open doors to venue curfew, counting out inventory, tearing down, and loading out.
  • Settled up a contract deal with the venue representative at the end of each night.
  • Toured from city to city for up to 3–6 weeks at a time.
  • Managed inventory stock, and coordinated restock shipments if necessary.

Barista and Warehouse Manager

Steady State Roasting
San Diego, CA
03.2019 - 04.2022

Barista

  • Greeted guests and took their orders for coffee drinks, pastries, and other beverages.
  • Prepared, made, and served coffee drinks according to guests' preferences, with efficiency and attention to detail.
  • Provided knowledge and insight for every available coffee offering at guests' curiosity.
  • Worked in a well-communicated flow state with coworkers and offered assistance whenever necessary to regain balance.
  • Maintained shop cleanliness with frequent surface and floor sweeps, consistent dishwashing, and thorough machine and workstation sanitizing for our guests' best experience and safety.

Warehouse Production Management

  • Cupped and evaluated each coffee lot weekly for quality control, adjusting the roast profile, and determining the best use for each coffee.
  • Organized, labeled, stored, blended, and bagged all coffee beans accordingly.
  • Fulfilled online orders, delivery orders, and shop-use orders.
  • Maintained and confirmed that production machinery was functioning safely and properly, supply inventory was adequately stocked, and coffee needs were well communicated with the roasting team.

Education

High School Diploma -

Orange Glen High Schoole
Escondido, CA
05-2013

Skills

  • Strong customer service
  • Coffee knowledge
  • Time management
  • Steady workflow
  • Labor endurance
  • Welcoming environment

References

References available upon request.

Timeline

Cheesemonger

The Cheese People
05.2024 - Current

Tour Merch Manager

Bands and Musicians
05.2022 - 05.2025

Barista and Warehouse Manager

Steady State Roasting
03.2019 - 04.2022

High School Diploma -

Orange Glen High Schoole
Emilio Cortez
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