Summary
Overview
Work History
Education
Skills
Timeline
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Adeline Wright

Fenton

Summary

Dynamic professional with a strong background as a Cheesemonger at The Cheese Lady, where I led a team and curated exceptional cheese selections. Known for outstanding communication and problem-solving skills, I excel in creating memorable guest experiences and educating customers on gourmet products. Passionate about delivering quality service and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cheesemonger

The Cheese Lady
09.2024 - Current
  • Lead the Farmers Market department: lead a team, selected cheeses to bring weekly based on current sales trends.
  • Provided expert guidance on over 100 cheeses from around the world and suggested wine and accompaniment pairings to guests.
  • Created custom cheese boards for guests.
  • Stocked shelves, dated and priced items to go onto the floor.

Attractions Cast Member

Walt Disney Parks and Resorts
01.2023 - 05.2023
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
  • Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
  • Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
  • Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.

Education

No Degree - Psychology

University of Michigan- Flint
Flint, MI

Skills

  • Cleaning procedures
  • Food preparation
  • Product presentation
  • Merchandising
  • Customer education
  • Cheese Knowledge
  • Exceptional communication
  • Performance under pressure
  • Strong problem solving
  • Guest relations expertise
  • Interpersonal communication

Timeline

Cheesemonger

The Cheese Lady
09.2024 - Current

Attractions Cast Member

Walt Disney Parks and Resorts
01.2023 - 05.2023

No Degree - Psychology

University of Michigan- Flint

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