Summary
Overview
Work History
Education
Skills
Timeline
Generic

Etta Allred

Aberdeen,NC

Summary

Dynamic professional with a strong background in food preparation and customer education, honed at Ithika Acres Creamery. Proven ability to enhance product presentation and boost customer satisfaction through personalized service. Recognized for maintaining high sanitation standards and fostering teamwork, contributing to a positive workplace culture.

Overview

7
7
years of professional experience

Work History

Cheesemonger

Ithika Acres Creamery
06.2025 - Current
  • Educated customers on various cheese types, pairings, and storage techniques.
  • Assisted in inventory management to maintain optimal stock levels of cheeses and accompaniments.
  • Monitored product quality and freshness, ensuring compliance with food safety regulations.
  • Developed attractive cheese displays to enhance customer engagement and sales potential.
  • Boosted store reputation through active participation in local food festivals and farmer''s markets.
  • Contributed to a positive workplace culture by fostering teamwork among staff members and maintaining open communication channels with management.
  • Conducted weekly inventory checks, ensuring adequate stock levels and minimizing waste due to spoilage.
  • Enhanced customer satisfaction by providing personalized cheese recommendations based on individual preferences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Production Worker

Positively Simple Products
06.2025 - Current
  • Conducted quality checks on finished goods to ensure compliance with standards.
  • Maintained clean and organized work area to promote safety and efficiency.
  • Collaborated with team members to meet production goals and deadlines consistently.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Managed inventory levels to prevent production delays.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Made sure that products were produced on time and are of good quality.

Dairy Technologist

Ithika Acres Creamery
06.2025 - Current
  • Conducted quality control tests to ensure compliance with dairy safety standards.
  • Assisted in developing new cheese varieties, enhancing product offerings.
  • Monitored production processes, identifying areas for efficiency improvements.
  • Supported inventory management by tracking raw material usage and availability.
  • Collaborated with team members to implement best practices in sanitation procedures.
  • Documented results of testing and production processes for regulatory compliance.
  • Provided technical support to sales teams on dairy ingredients, formulations, and applications for enhanced customer relations.
  • Conducted regular audits to ensure compliance with safety, quality, and regulatory standards in the dairy industry.
  • Performed regular inspections of production lines to guarantee sanitary environment.

Delivery Driver

DoorDash
05.2023 - Current
  • Delivered food orders promptly and accurately, ensuring customer satisfaction and repeat business.
  • Navigated diverse neighborhoods using GPS technology to optimize delivery routes and minimize delays.
  • Communicated effectively with customers regarding order status and resolved issues in real-time.
  • Maintained cleanliness and organization of delivery vehicle, adhering to safety protocols at all times.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Full-Service Shopper

Instacart
01.2021 - Current
  • Executed shopping orders efficiently, ensuring accuracy in item selection and product availability.
  • Adapted to customer preferences by providing personalized shopping solutions tailored to individual needs.
  • Managed time effectively to complete multiple orders within tight deadlines while maintaining quality standards.
  • Utilized mobile app technology to track order progress and communicate updates with customers seamlessly.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consulted with customers on food selections and custom order requests.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Loaded and unloaded orders at customer's homes or locations.
  • Managed multiple order deliveries simultaneously, ensuring timely completion without compromising quality.
  • Prioritized continuous learning through participation in company training sessions, workshops, and webinars.
  • Reduced product damage during transport by carefully packing fragile items with ample cushioning materials.
  • Strengthened customer trust and loyalty through clear communication regarding order updates and delivery expectations.

Rideshare Driver

Uber
12.2020 - 09.2024
  • Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
  • Maintained vehicle cleanliness and ensured compliance with safety regulations for optimal rider experience.
  • Utilized GPS technology to optimize travel routes, reducing wait times for passengers.
  • Communicated effectively with riders to enhance service satisfaction and resolve concerns promptly.
  • Followed company guidelines and policies when interacting with passengers.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.

Class A Commercial Driver

Schneider
10.2018 - 05.2020
  • Operated Class A commercial vehicle to transport goods safely and efficiently across various routes.
  • Adhered to safety regulations and compliance standards, ensuring all deliveries met legal requirements.
  • Completed pre-trip and post-trip inspections to maintain vehicle safety and performance integrity.
  • Managed delivery schedules, optimizing routes for timely arrival while minimizing fuel consumption.
  • Communicated effectively with dispatch regarding load status and any road or weather conditions impacting delivery.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Participated in regular safety training sessions to maintain skill set and continuously improve performance behind the wheel.
  • Maintained safe driving practices, resulting in an accident-free work history throughout career.
  • Contributed to a positive work environment by consistently maintaining a professional attitude and strong work ethic.
  • Adhered to all federal, state, and local regulations governing commercial vehicle operation while on duty.

Education

GED -

Sandhills Community College
Pinehurst, NC

Skills

  • Food preparation
  • Cleaning procedures
  • Sanitation practices
  • Product presentation
  • Customer education

Timeline

Cheesemonger

Ithika Acres Creamery
06.2025 - Current

Production Worker

Positively Simple Products
06.2025 - Current

Dairy Technologist

Ithika Acres Creamery
06.2025 - Current

Delivery Driver

DoorDash
05.2023 - Current

Full-Service Shopper

Instacart
01.2021 - Current

Rideshare Driver

Uber
12.2020 - 09.2024

Class A Commercial Driver

Schneider
10.2018 - 05.2020

GED -

Sandhills Community College

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Etta Allred