Emilio Gonzalez
Raleigh,NC
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Store Team Member
Carlie C's
Goldsboro
09.2024 - Current
- Processed returns and exchanges according to company policy.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Provided product knowledge to customers and answered inquiries.
- Conducted price checks on items when requested by customers.
- Operated cash register to process sales transactions.
- Assisted customers with carry-out orders from the store.
- Assisted in stocking shelves with merchandise.
- Handled customer complaints professionally and efficiently.
- Greeted customers and provided excellent customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
North Lenoir HighSchool
Goldsboro06-2024
Skills
- Customer service
- Cash handling
- Point of sale operation
- Inventory management
- Team collaboration
- Effective communication
- Conflict resolution
- Stock replenishment
- Customer engagement
- Returns and exchanges
- E-commerce understanding
- Teamwork and collaboration
- Flexible hours
- Attention to detail
- Customer assistance
Timeline
Store Team Member
Carlie C's
09.2024 - Current
High School Diploma -
North Lenoir HighSchool