Emilio Morales-Cruz
Wappingers Falls,NY
Summary
Experienced professional with a background in retail management, fulfillment, and general merchandise. Expertise in ensuring efficient operations and delivering exceptional customer service. OSHA certified for a safe and compliant work environment. Fluent in Spanish and possess beginner-level proficiency in Italian for effective communication with diverse customers and team members. Proven track record of driving sales growth, optimizing inventory management, and fostering a positive work culture.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Fishkill Wine and Liquor
07.2017 - 03.2024
- Ran store operations on weekends
- Managed inventory and ensured shelves were stocked
- Handled truck deliveries and online orders
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Fulfillment/General Merchandise
Target
06.2021 - 11.2023
- Fulfilled customer online orders
- Stocked shelves and assisted customers on the sales floor
- Operated cash register and provided customer service
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Apprentice
Platinum Designs
03.2024 - 12.2024
- Conduct tile cuts and prepare concrete mixes
- Maintain job site inventory and ensure smooth operations
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Prepared worksite by setting up required tools and supplies.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
OGP
Walmart
12.2022 - 08.2023
- Fulfilled online orders and assisted customers with curbside pickup
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
Warehouse Worker
Bestbuy
11.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Roy C. Ketcham
Wappingers Falls, NY01.2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Problem-solving
- Unpacking merchandise
- Receiving and processing shipments
- Inventory management
- Basic computer proficiency
- Customer service
- Cash handling accuracy
- Stock replenishment
- Merchandise display
Certification
OSHA Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Warehouse Worker
Bestbuy
11.2024 - Current
Apprentice
Platinum Designs
03.2024 - 12.2024
OGP
Walmart
12.2022 - 08.2023
Fulfillment/General Merchandise
Target
06.2021 - 11.2023
Manager
Fishkill Wine and Liquor
07.2017 - 03.2024
OSHA Certified
High School Diploma -
Roy C. Ketcham
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