Emilio Nevarez
Sicklerville,NJ
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
11
11
years of professional experience
Work History
BACK END SUPERVISOR
Lowe's Home Improvement
06.2022 - Current
- Managed a team of 10 employees, ensuring efficient scheduling and coordinating daily operations
- Conducted regular performance evaluations and provided coaching and feedback to improve team performance
- Collaborated with other departments to improve workflow and meet company objectives
- Proactively resolved customer issues, resulting in high customer satisfaction ratings.
Customer Service Associate
Lowe's Home Improvement
06.2018 - 06.2022
- Skilled in using inventory management software to track and manage incoming products
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
MAINTENANCE WORKER
Vieja's Casino
11.2013 - 05.2018
- Proven ability to operate and maintain various landscaping equipment, such as mowers and trimmers
- Five years of experience in performing general maintenance and repairs in commercial settings
- Proficient in operating a variety of hand and power tools to complete maintenance tasks efficiently.
Education
High School Diploma -
Chula Vista High School
Chula Vista, CA05.2009
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Leadership
Conflict Resolution
Time Management
Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
BACK END SUPERVISOR
Lowe's Home Improvement
06.2022 - Current
Customer Service Associate
Lowe's Home Improvement
06.2018 - 06.2022
MAINTENANCE WORKER
Vieja's Casino
11.2013 - 05.2018
High School Diploma -
Chula Vista High School
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