Reliable associate focused and skilled in customer service, teamwork, and problem solving. Experience includes resolving inquiries and contributing to loss prevention efforts. Dedicated in helping my community through work and personal time.
Overview
20
20
years of professional experience
Work History
Grocey Store Associate
HEB
Houston, TX
01.2006 - Current
Provided exceptional customer service to ensure a positive shopping experience.
Resolved customer inquiries and complaints effectively, creating loyalty and repeat business.
Prioritized helping customers over completing other routine tasks in store.
Stocked shelves and organized merchandise displays for easy retrieval.
Assisted in inventory management, tracking stock levels and simplifying restocking processes.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Supported loss prevention efforts by conducting routine security checks, reporting suspicious activities, and deterring thefts.
Organized and attended employee sporting events.
Volunteered in many HEB community events including March of Dimes, Annual Helping Heroes honoring First Responders on 9/11, and Feast of Sharing.