Emilio Roybal
Arvada,CO
Summary
Seasoned Groomer known for high productivity and efficient task completion. Specialized in professionalgrooming techniques, animal behavior, and maintaining clean/safe environments for all breeds. Excel in time management, communication, and teamwork to ensure client satisfaction and pet well-being.
Managing and meeting client expectations.
Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
10
10
years of professional experience
Work History
Lead Groomer
The Dog Spa
Arvada, Colorado
10.2025 - Current
- Groomed pets using clippers, scissors, and grooming tools.
- Provided exceptional customer service and pet care advice to clients.
- Assessed pet grooming needs based on breed and coat type.
- Learned and developed a specialized skill set through independent study and peer review/knowledge.
- Maintained cleanliness of grooming area and equipment.
- Educated pet owners on proper grooming techniques and aftercare.
- Monitored pet behavior during grooming sessions for safety and comfort.
- Developed strong relationships with regular clients to enhance loyalty and trust.
- Handled customer complaints in a polite and professional manner.
- Checked animals for fleas and ticks and administered appropriate treatments when needed.
- Assessed the condition of pets' coats before performing any grooming service
- Supervised grooming team to ensure quality and efficiency of services.
- Trained new groomers on techniques and safety protocols.
- Consulted with pet owners about grooming needs and styles.
Independent Dog Groomer
Self Employed Services
Commerce City, Colorado
05.2025 - 10.2025
- Groomed dogs using clippers, scissors, and brushes for optimal appearance.
- Evaluated dog behavior to ensure a safe grooming environment.
- Communicated with pet owners about grooming needs and care tips.
- Managed scheduling and appointments for grooming services efficiently.
- Maintained grooming tools and equipment for optimal performance.
- Educated clients on proper pet care and maintenance post-grooming.
- Developed strong relationships with clients to encourage repeat business.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Professional Pet Stulist
Petsmart
Arvada, CO
03.2019 - 04.2025
- Groomed pets using clippers, scissors, and grooming tools.
- Provided exceptional customer service and pet care advice to clients.
- Assessed pet grooming needs based on breed and coat type.
- Learned and developed a specialized skill set through independent study and peer review/knowledge.
- Maintained cleanliness of grooming area and equipment.
- Educated pet owners on proper grooming techniques and aftercare.
- Monitored pet behavior during grooming sessions for safety and comfort.
- Developed strong relationships with regular clients to enhance loyalty and trust.
- Handled customer complaints in a polite and professional manner.
- Checked animals for fleas and ticks and administered appropriate treatments when needed.
- Assessed the condition of pets' coats before performing any grooming service.
Barista
Starbucks
Westminster, Colorado
06.2016 - 02.2019
- Prepared beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by engaging and assisting guests warmly.
- Operated espresso machines and other coffee equipment efficiently and safely.
- Handled cash transactions accurately during high-volume rush periods.
- Trained new baristas on beverage preparation and store procedures effectively.
- Collaborated with team members to ensure smooth store operations during shifts.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
Education
Westminster High School
Westminster, ColoradoSkills
- Providing high quality customer service through polite and informative conversation Including gaining trust and familiarity with the client and pet,interpreting the clients needs and balancing that with realistic expectations based on the dogs condition
- Patience and physical stamina when in high stress situations,while maintaining empathy for the animals in my care
- Clear and considerate communication with other team members
- Pet handling
- Throughly examining the pet for any pre-existing conditions that may flare up during services
- Ability to multi task and stay on schedule
- Pet grooming
- Equipment maintenance
- Grooming technique education
- Canine behavior
- Paw pad care
Timeline
Lead Groomer
The Dog Spa
10.2025 - Current
Independent Dog Groomer
Self Employed Services
05.2025 - 10.2025
Professional Pet Stulist
Petsmart
03.2019 - 04.2025
Barista
Starbucks
06.2016 - 02.2019
Westminster High School