Emilio Saldana
Chicago,IL
Summary
Driven entrepreneur and strategic decision-maker with a proven track record at MoLo Solutions . Excelled in building customer relationships and implementing sales strategies, boosting repeat business through exceptional service. Skilled in negotiation and bilingual communication, consistently exceeding performance goals. Demonstrates a unique blend of entrepreneurial spirit and relationship-building prowess.
Overview
7
7
years of professional experience
Work History
Part Business Owner
In His Image Barber Lounge LLC
5240 W Belmont Ave, Chicago, IL 60641
08.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Attracted new business through creative pitches that showcased unique ideas backed by solid analytical insights.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed day-to-day business operations.
- Increased repeat business through exceptional customer service and follow-up communications.
Carrier Sales Specialist
MoLo Solutions
167 N Green St, Chicago, IL 60607
04.2021 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Boosted sales performance by developing and implementing effective sales strategies and techniques.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Developed strong relationships with clients, providing excellent customer service and support.
- Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
Meat Department Assistant Manager
The Fresh Market
3232 Lake Ave Ste 150, Wilmette, IL 60091
06.2017 - 03.2021
- Trained new employees on company policies, safety procedures, and various cutting techniques for different types of meats.
- Maintained accurate records of meat cuts, weights, and prices for efficient tracking and reporting purposes.
- Participated in regular department meetings to discuss progress on goals and identify areas for improvement or growth.
- Operated specialized equipment such as slicers and grinders with precision, delivering consistently high-quality cuts of meat.
- Enhanced customer service based on feedback from guests.
- Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.
Education
Bachelor of Arts - Business Administration And Management
Northeastern Illinois University
5500 N St Louis Ave, Chicago, IL 6062512.2021
Skills
- Customer Service
- Customer Relations
- Entrepreneurial personality
- Relationship Building
- Strategic Decision-Making
- Sales Planning
- Bilingual
- Sales skills
Timeline
Part Business Owner
In His Image Barber Lounge LLC
08.2023 - Current
Carrier Sales Specialist
MoLo Solutions
04.2021 - Current
Meat Department Assistant Manager
The Fresh Market
06.2017 - 03.2021
Bachelor of Arts - Business Administration And Management
Northeastern Illinois University