Summary
Overview
Work History
Education
Skills
Timeline
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Emilio Saldana

Chicago,IL

Summary

Driven entrepreneur and strategic decision-maker with a proven track record at MoLo Solutions . Excelled in building customer relationships and implementing sales strategies, boosting repeat business through exceptional service. Skilled in negotiation and bilingual communication, consistently exceeding performance goals. Demonstrates a unique blend of entrepreneurial spirit and relationship-building prowess.

Overview

7
7
years of professional experience

Work History

Part Business Owner

In His Image Barber Lounge LLC
08.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Attracted new business through creative pitches that showcased unique ideas backed by solid analytical insights.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Managed day-to-day business operations.
  • Increased repeat business through exceptional customer service and follow-up communications.

Carrier Sales Specialist

MoLo Solutions
04.2021 - Current
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Collaborated with team members to meet and exceed performance goals consistently.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Boosted sales performance by developing and implementing effective sales strategies and techniques.
  • Generated monthly sales reports and shared insights and recommendations to drive sales.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.

Meat Department Assistant Manager

The Fresh Market
06.2017 - 03.2021
  • Trained new employees on company policies, safety procedures, and various cutting techniques for different types of meats.
  • Maintained accurate records of meat cuts, weights, and prices for efficient tracking and reporting purposes.
  • Participated in regular department meetings to discuss progress on goals and identify areas for improvement or growth.
  • Operated specialized equipment such as slicers and grinders with precision, delivering consistently high-quality cuts of meat.
  • Enhanced customer service based on feedback from guests.
  • Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.

Education

Bachelor of Arts - Business Administration And Management

Northeastern Illinois University
5500 N St Louis Ave, Chicago, IL 60625
12.2021

Skills

  • Customer Service
  • Customer Relations
  • Entrepreneurial personality
  • Relationship Building
  • Strategic Decision-Making
  • Sales Planning
  • Bilingual
  • Sales skills

Timeline

Part Business Owner

In His Image Barber Lounge LLC
08.2023 - Current

Carrier Sales Specialist

MoLo Solutions
04.2021 - Current

Meat Department Assistant Manager

The Fresh Market
06.2017 - 03.2021

Bachelor of Arts - Business Administration And Management

Northeastern Illinois University
Emilio Saldana