Emilio Torres
New London,CT
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
2
2
years of professional experience
Work History
Server
Favorites Bistro Restaurant
12.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Server
La Llorona
01.2024 - 11.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Shaking Crab
03.2023 - 12.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
Education
Bachelor of Science - Sociology
Santo Tomas University
Skills
- Food Inspection
- Table Setting
- Order Management
- Guest Engagement
- Food Running
- Safe Food Handling
- Beverage Preparation
- POS Operation
- Liquor, Wine, and Food Service
- Food Safety Understanding
- Exceptional Customer Service
- Positive and Professional
- Suggestive Selling
- Sales Expertise
- Service Prioritization
- Menu Presentation
- Guest Seating
- Strong Work Ethic
- Food Station Setup
- Relationship Management
- Professional Appearance
Languages
Spanish
Native/ Bilingual
English
Professional Working
Education and Training
other
Timeline
Server
Favorites Bistro Restaurant
12.2024 - Current
Server
La Llorona
01.2024 - 11.2024
Server
Shaking Crab
03.2023 - 12.2023
Bachelor of Science - Sociology
Santo Tomas University
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