Summary
Overview
Work History
Education
Skills
Timeline
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EMILY SUIT

Wilmington,North Carolina

Summary

Personable and positive. Ready to serve guests. Quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills.

Overview

4
4
years of professional experience

Work History

Barista

Talia Espresso
11.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista/Assistant Manager

Port City Java
08.2020 - 07.2023
  • Operated the cash register, collected payments, and provided accurate change
  • Prepared and served hot and cold beverages such as coffee, espresso, blended coffees, and teas
  • Greeted guests with superior customer service
  • Maintained calm demeanor during high-volume periods and special events
  • Maintained a clean and organized workspace, enabling coworkers to locate resources and products
  • Managed morning rush of customers
  • Educated customers on beverage menu items and provided samples of daily brews
  • Addressed and resolved customer concerns
  • Memorized official and off-menu coffee and tea preparations
  • US Foods orders and roasting orders

Volunteer

Historic Iao Theatre
06.2019 - 08.2019
  • Welcomed guests and answered questions about the theatre
  • Kept facilities organized, clean, and well-maintained to best meet program needs
  • Managed the concession stand during shows
  • Helped with special events and programs by checking in participants and giving directions
  • Engaged with guests and other workers successfully using strong verbal and written communication skills
  • Ushered guests to their seats

Education

Bachelor of Arts -

Appalachian State University
Boone, North Carolina
05.2026

High School Diploma - undefined

John T Hoggard High School
Wilmington, North Carolina
06.2021

Skills

  • Servsafe certified
  • Hospitality
  • Detail-Oriented
  • Cleaning and Sanitizing
  • Cash Handling
  • Problem-Solving
  • Time Management

Timeline

Barista

Talia Espresso
11.2022 - Current

Barista/Assistant Manager

Port City Java
08.2020 - 07.2023

Volunteer

Historic Iao Theatre
06.2019 - 08.2019

Bachelor of Arts -

Appalachian State University

High School Diploma - undefined

John T Hoggard High School

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EMILY SUIT