Emily Allison
Rock Island,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Technician
Elite Sports Recovery
Washington, IL
02.2024 - Current
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
Server
Bad Boyz Pizza
Moline, IL
12.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Front Desk Receptionist
Rock Island Parks & Recreation
Rock Island, IL
05.2020 - 08.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Greeted visitors to provide information and direct to appropriate personnel.
Education
Associate of Science - Nursing
Illinois Central College
East Peoria, IL05-2024
High School Diploma -
Rock Island High School
Rock Island05-2022
Bachelor of Science - Nursing
Saint Francis Medical Center College of Nursing
Peoria, IL05-2026
Skills
- Guest Relations Management
- Administrative Support
- Data Entry
- Professional Appearance
- Exceptional customer service
- Positive and professional
- Organization skills
- Time Management
Affiliations
- I played college level athletics while concurrently studying to achieve my associates all while maintaining at least a 3.0 GPA.
- While playing volleyball at the college level and studying, I was able to work multiple jobs to provide for myself.
Certification
- BLS Certification
Timeline
Front Desk Technician
Elite Sports Recovery
02.2024 - Current
Server
Bad Boyz Pizza
12.2023 - Current
Front Desk Receptionist
Rock Island Parks & Recreation
05.2020 - 08.2023
Associate of Science - Nursing
Illinois Central College
High School Diploma -
Rock Island High School
Bachelor of Science - Nursing
Saint Francis Medical Center College of Nursing
- BLS Certification
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