EMILY MARTINEAU
Ipswich,MA
Overview
10
10
years of professional experience
Work History
Occupancy Specialist/LIHTC Coordinator
Ipswich Housing Authority
Ipswich, MA
07.2023 - Current
- Answered phones, greeted clients, collected rents and documentation, and processed and distributed incoming mail to support staff operations.
- Assisted applicants and tenants with inquiries to facilitate effective communication and service.
- Application input, selection, and screening of applicants for 4 public housing properties.
- Conducts Low-Income Housing Tax Credit Certifications for 94 units.
- Completed internal and external reporting requirements in compliance with EHOLC and IHA policies and procedures.
CHAMP Specialist/Receptionist
Ipswich Housing Authority
Ipswich, MA
02.2022 - 07.2023
- Answered phones, greeted clients, collected rents and documentation, processed and distributed incoming mail, supporting staff operations.
- Facilitated applicant selection by inputting data and conducting screenings.
- Managed internal and external reporting requirements in alignment with Department of Housing and Community Development and IHA policies.
- Updated procedures to comply with regulatory changes, ensuring adherence to current standards.
TEMP Receptionist/Administrative Assistant
Ipswich Housing Authority
Ipswich, MA
09.2021 - 02.2022
Infant, Toddler, and Preschooler Teacher
First Class Child Care Center
Ipswich, MA
05.2019 - 08.2021
- Created an emotionally and physically safe, comfortable, and predictable classroom environment to support children's learning and development.
- Implemented classroom management strategies to promote positive behavior.
- Facilitated daily activities that encourage social and emotional growth.
Infant, Toddler, and Preschool Assistant Teacher
First Class Child Care Center
Ipswich, MA
09.2016 - 05.2019
Education
Bachelor of Arts - Psychology
Salem State University
Salem, MA12-2021
High School Diploma - undefined
Ipswich High School
Ipswich, MA06-2017
Skills
- Organization
- Multitasking
- Problem-solving
- Communication
- Adaptability and flexibility
- Computer literacy
Timeline
Occupancy Specialist/LIHTC Coordinator
Ipswich Housing Authority
07.2023 - Current
CHAMP Specialist/Receptionist
Ipswich Housing Authority
02.2022 - 07.2023
TEMP Receptionist/Administrative Assistant
Ipswich Housing Authority
09.2021 - 02.2022
Infant, Toddler, and Preschooler Teacher
First Class Child Care Center
05.2019 - 08.2021
Infant, Toddler, and Preschool Assistant Teacher
First Class Child Care Center
09.2016 - 05.2019
High School Diploma - undefined
Ipswich High School
Bachelor of Arts - Psychology
Salem State University