Emily Artus
Bush,LA
Summary
Results-oriented professional skilled in research, time management, and critical thinking. Adept at collaborating within diverse teams to achieve measurable outcomes. Committed to continuous improvement and effective decision-making through data analysis. Flexible and reliable, with a proactive approach to challenges and a focus on delivering quality results.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Our Lady Of Angels
Bogalusa, LA
07.2026 - Current
- Communicate with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contribute to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Streamline pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Proactively address potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Ensure medication safety with thorough verification of prescription orders and drug interactions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Welcome customers to the pharmacy and answer questions relating to prescriptions and over-the-counter products.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Provide consultations and answer inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Assist pharmacists in preparing and dispensing medications accurately.
- Maintain inventory levels and organized medication storage effectively.
- Process prescription orders using pharmacy management software efficiently.
- Provide exceptional customer service, addressing patient inquiries professionally.
- Ensure compliance with safety protocols and regulatory standards consistently.
- Support medication therapy management by reviewing patient profiles thoroughly.
- Collaborate with the healthcare team to optimize patient care outcomes actively.
- Participate in training sessions to enhance knowledge of pharmaceuticals and procedures.
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Complete paperwork, entering prescription and insurance or billing information into patient profiles.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhance patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increase customer satisfaction by delivering friendly, personalized service during transactions.
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Help the pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
- Maintain accurate inventory levels for efficient pharmacy operations and cost control.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Resolve non-routine issues like third-party billing, computer system, and customer service issues.
- Assist in preparation, distribution and storage of pharmaceuticals.
- Collect co-payments or full payments from customers.
- Count, measure, and compound medications following standard procedures.
- Review and verify customer information and insurance provider information.
- Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintain drug inventory levels by ordering necessary medications and supplies.
- Perform wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Count and label prescriptions with correct item and quantity.
- Enter and process patients' prescriptions into internal system.
- Manage opening and closing duties for pharmacy.
Certified Pharmacy Technician
Mary Bird Perkins
Covington, LA
06.2026 - Current
- Assist pharmacists in preparing and dispensing medications accurately.
- Maintain inventory levels and organized medication storage effectively.
- Process prescription orders using pharmacy management software efficiently.
- Provide exceptional customer service, addressing patient inquiries professionally.
- Ensure compliance with safety protocols and regulatory standards consistently.
- Support medication therapy management by reviewing patient profiles thoroughly.
- Collaborate with healthcare team to optimize patient care outcomes actively.
- Participate in training sessions to enhance knowledge of pharmaceuticals and procedures.
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Stock, label, and inventory medication to keep accurate records.
- Complete paperwork, enter prescription and insurance or billing information into patient profiles.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhance patient care by accurately filling and dispensing prescriptions in a timely manner.
- Count and label prescriptions with correct item and quantity.
- Increase customer satisfaction by delivering friendly, personalized service during transactions.
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintain accurate inventory levels for efficient pharmacy operations and cost control.
- Collect co-payments or full payments from customers.
- Assist in preparation, distribution and storage of pharmaceuticals.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Resolve non-routine issues like third-party billing, computer system, and customer service issues.
- Communicate with prescribers to verify medication dosages, refill authorizations, and patient information.
- Review and verify customer information and insurance provider information.
- Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitor ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Precisely measure and combine ingredients to deliver scrupulous formulation on customer compound prescription orders.
Certified Pharmacy Technician
St. Tammany Hospital
Covington, LA
02.2021 - 06.2026
- Processed prescription orders using pharmacy management software efficiently.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels and organized medication storage effectively.
- Provided exceptional customer service, addressing patient inquiries professionally.
- Ensured compliance with safety protocols and regulatory standards consistently.
- Supported medication therapy management by reviewing patient profiles thoroughly.
- Collaborated with healthcare team to optimize patient care outcomes actively.
- Participated in training sessions to enhance knowledge of pharmaceuticals and procedures.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Communicated directly with doctors' offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct items and quantities.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for the pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Developed and implemented improvements to pharmacy organization system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Certificate of Technical Studies - Pharmacy Technology
Delgado Community College
New Orleans, LA12-2020
Bachelor of Science - Biology
William Carey University
Hattiesburg, MS05-2027
Career And Technical Certificate - Entry Level Pharmacy Technician
Delgado Community College
New Orleans, LA12-2020
Skills
- Certified pharmacy technician (cpht)
- Pioneer pharmacy software
- Epic willow navigation
- Customer support
- House RX pharmacy software
- Detail-oriented
- 340B certified
- Insurance billing
- Efficient workflow
- Adherence to regulations
- Regulatory compliance
- Medication storage
- Medication safety protocols
- Intermediate Excel
- Drug security
- Proper labeling procedures
- Organization skills
- Epic willow navigation
- Sterile technique
- Dosage form preparation
- Patient care
- Career development
- Continuous improvement
- Patient confidentiality
- Pharmacy law compliance
- Communication skills
- Attention to detail
- Detail Oriented
- Organizational
- Time Management
- Data entry
- Pyxis user
- MedDispense user
- Problem solving
- Equipement operation
- Adaptable
- Dependable
- Working quickly
- Teamwork
- Eager to advance
- Always improving
- Empathy and patience
- Customer service
- Advanced mathematics
- Obedient
- Compliant
- Accepts criticism
- Staff development
- New hire onboarding
- Diabetic supplies management
- Pharmacy automation
- ABC Concord ordering
- Pixes user
- Med dispense user
- Teams user
- Excel user (still learning more)
- Typing speed
- Advanced math skills
- Cash register operations
- FDA compliance
- Drug safety
- Pharmacology
- Certified pharmacy technician (CpHT)
- Point-of-sale systems
- Relationship management
Shadowing
- Location: St. Tammany Parish Health System, Covington, LA
- Physician Name: Dr. George Isa, M.D. Interventional Cardiology
- Dates: April, 2026 – May, 2026 (73 hours)
- Location: Mary Bird Perkins Cancer Center, Covington, LA
- Physician Name: Dr. Blake Blancher, M.D. Hematology/Oncology
- Dates: August, 2026 – Now (7 hours so far)
Timeline
Certified Pharmacy Technician
Our Lady Of Angels
07.2026 - Current
Certified Pharmacy Technician
Mary Bird Perkins
06.2026 - Current
Certified Pharmacy Technician
St. Tammany Hospital
02.2021 - 06.2026
Bachelor of Science - Biology
William Carey University
Certificate of Technical Studies - Pharmacy Technology
Delgado Community College
Career And Technical Certificate - Entry Level Pharmacy Technician
Delgado Community College