Certified Pharmacy Technician experienced in medication dispensing, HIPAA compliance, and inventory management. Enhanced patient care and streamlined pharmacy operations through strong relationship building with patients and clients. Maintained high-quality assurance and control standards while filling prescriptions.
Work History
Certified Pharmacy Technician
4 Years 1 Month
Albertsons | 06.2022 - Current
Processed and dispensed prescriptions accurately, ensuring compliance with regulatory standards.
Assisted pharmacists in medication therapy management and patient consultations.
Educated patients on proper medication usage and potential side effects.
Maintained inventory levels, performed stock checks, and managed medication expiration dates.
Trained new pharmacy technicians on operational procedures and safety protocols.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Collected co-payments or full payments from customers.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Communicated directly with doctors' offices via telephone, fax and email.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Maintained drug inventory levels by ordering necessary medications and supplies.
Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
Assisted with immunization clinics.
Give customers requested immunizations.
Certified Pharmacy Technician
3 Years 11 Months
Alliance Community Pharmacy | 05.2018 - 04.2022
Collaborated with healthcare providers to resolve medication-related issues swiftly.
Led initiatives to streamline pharmacy operations, reducing wait times for patients.
Implemented workflow improvements that enhanced prescription fulfillment efficiency.
Educated patients on proper medication usage and potential side effects.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Stocked, labeled, and inventoried medication to keep accurate records.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Maintained accurate inventory levels for efficient pharmacy operations and cost control.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Counted, measured, and compounded medications following standard procedures.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Entered and processed patients' prescriptions into internal system.
Counted and labeled prescriptions with correct item and quantity.
Managed opening and closing duties for pharmacy.
Resolved third-party billing, computer system and customer service issues.
Assisted pharmacists in medication therapy management and patient consultations.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Maintained drug inventory levels by ordering necessary medications and supplies.
Gave customers immunizations.
Pharmacy Technician
6 Months
Albertsons | 11.2017 - 05.2018
Processed prescription orders accurately and efficiently using pharmacy management systems.
Assisted pharmacists in medication preparation and inventory management to ensure optimal stock levels.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
Worked until new pharmacy opened up.
Pharmacy Technician
7 Months
Shopko | 04.2017 - 11.2017
Educated patients on medication usage and side effects, improving understanding and adherence.
Monitored drug storage conditions to ensure compliance with safety regulations and best practices.
Implemented workflow improvements that increased efficiency in prescription filling processes by optimizing staff roles.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Streamlined prescription processing with accurate data entry and verification of patient information.
Utilized pharmacy management software to process prescriptions efficiently.
Assisted in management of prescription deliveries, improving patient convenience.
Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Worked until Shopko liquidated.
Sales Reciever
11 Months
Bomgaars | 05.2016 - 04.2017
Received and inspected incoming shipments for quality and accuracy.
Collaborated with team members to streamline receiving processes, improving efficiency.
Operated warehouse management system to track inventory levels and movements.
Trained new staff on safety protocols and operational procedures.
Maintained organized receiving area, ensuring compliance with safety regulations.
Communicated discrepancies in shipments to suppliers for timely resolutions.
Kept work areas clean, safe, and organized.
Unloaded pallets and deliveries and organized products in warehouse.
Placed, tagged, and secured merchandise in diverse designated areas.
Used pallet jacks and dollies to load and unload goods from trucks and containers.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Utilized forklift or pallet truck to load, unload, transport and store goods.