Emily Aryee

Server/Banquet Sever and Bartender

Ruth Chris Steakhouse

Atlanta, GA

08.2021 - Current

Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment for all customers.
Prepared drinks according to standard recipes.
Provided excellent customer service and hospitality to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Operated POS terminals to input orders, split bills and calculate totals.
Prioritized upselling when engaging with customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Experience with MICROS
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained polite and professional demeanor customers.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assisted in training new waitstaff to uphold restaurant standards.
Delivered exceptional customer service, addressing guest needs promptly.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.