Emily Ayon

Greet guest and take their orders. Show hospitality and make the guest feel welcomed.

Served beverages with focused attention to customer needs.

Work in a high volume areas making sure to complete transactions while maintaining a smooth and productive flow.

Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Handle cash transactions accurately, contributing to balanced daily financial reports.

Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Bussed and reset tables to keep dining room and work areas clean.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Advised customers about special offerings and menu items to help drive sales.

• Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
• Completed high-volume packing assignments quickly while maintaining strict quality standards.
• Supported quality control efforts by inspecting products for defects before packaging.
• Reduced product damage rates by carefully handling items during the packing process.
• Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.