Emily Bagwill
New Orleans
Summary
Account Manager with a strong background in social media marketing and a flair for creative problem-solving. Expert at building lasting client relationships and driving account renewals through strategic insights and data analysis. Passionate about enhancing client experiences and achieving measurable results that elevate brand presence.
Overview
5
5
years of professional experience
Work History
Account Manager/Renewal Specialist
SpotHopper
10.2025 - Current
- Manage a portfolio of client accounts, driving renewals and reducing churn through proactive engagement and relationship management
- Analyze account performance and lead renewal discussions, identifying upsell opportunities and long-term growth strategies
Senior Account Manager/Regional Account Manager
SpotHopper
10.2022 - 10.2025
- Promoted to Senior Account Manager April 2025
- 332 Fully Onboarded Accounts
- Specialize in building strong relationships with hospitality industry clients
- Focus on understanding client needs to deliver tailored solutions
- Drive growth and success through strategic insight and data analysis
- Passionate about leveraging technology to enhance operations
Social Media and Digital Marketing Coordinator
Aucoin Hart Jewelers
03.2022 - 10.2022
- Coordinate and serve as liaison with external marketing partners on all digital marketing: website, digital ads, social media
- Manage, create content, and schedule all social media platforms
- Collaborate with external marketing agency to develop branding initiatives and campaigns
- Act as company spokesperson within online presence
Social Media and Marketing Coordinator
Mignon Faget
03.2021 - 03.2022
- Social Media Strategy, Scheduling, Content Development, Execution and Engagement (Instagram, Facebook, Twitter, TikTok)
- Development of new Social Media Outlets (TikTok, Private Facebook Group)
- Oversee the Influencer and Business partnerships as it relates to Social Media
- Review and Report Engagement and ROI for social campaigns
- Set and execute Engagement and Sales goals attached to organic social campaigns
- Collaborate with the Marketing Manager, and Merchandiser on photoshoots to ensure aesthetic and message consistency across all platforms
Education
Bachelor of Arts - BA - Theatre/Theater
University of New Orleans
01-2020
Mass Communication/Media Studies -
Loyola University New Orleans
01-2018
Skills
- Business-to-Business (B2B)
- Product Adoption
- Client relationship management
- Account performance analysis
- Client Relationship Management
- Critical Thinking
Timeline
Account Manager/Renewal Specialist
SpotHopper
10.2025 - Current
Senior Account Manager/Regional Account Manager
SpotHopper
10.2022 - 10.2025
Social Media and Digital Marketing Coordinator
Aucoin Hart Jewelers
03.2022 - 10.2022
Social Media and Marketing Coordinator
Mignon Faget
03.2021 - 03.2022
Bachelor of Arts - BA - Theatre/Theater
University of New Orleans
Mass Communication/Media Studies -
Loyola University New Orleans