Brad Clendening
Dallas
Summary
I am a motivated professional with experience in client services and account management. I strive to not only just make an impact in my role but also to the clients I partner with. I will always go the extra mile in my work to make a greater impact.
Overview
7
7
years of professional experience
Work History
Senior Account Management Specialist, LE
Gartner
01.2025 - Current
- Support a $3+ million territory of 17 large enterprise accounts with account managers to help ensure renewals and grow account contract value
- Collaborate with cross-functional teams to deliver seamless service to clients and prospects
- Conduct market and company analysis to identify trends and hypothesis critical priorities and challenges to help grow and retain accounts
- Serve as a peer mentor to new hires to help them grow successfully into their new roles
Account Management Specialist, Large Enterprise
Gartner
08.2024 - 12.2024
- Partnered with account managers to consistently review and execute account growth and retention strategies in our book of clients
- Coordinated and help conduct client quarterly business reviews with C-suite executives to understand any changing critical priorities to make sure we are aligned strategically with their objectives and using or services in an impactful way
- Consistently achieved and exceeded my quarterly metrics at 130%+ of goal
Account Management Associate, Large Enterprise
Gartner
03.2024 - 07.2024
- Executed account strategy to help support growth for our large enterprise accounts
- Secured meetings with C-suite executives to initiate first phase of the sales cycle
Research Manager, Client Solutions
GLG
01.2023 - 06.2023
- Worked in a commercial facing role where I was the main point of contact for our public equity hedge fund clients
- Communicated on a daily basis with hedge fund clients as a research partner to understand and assist in their research needs
- Delivered and upselled to clients our custom solutions including phone consultations, events, teleconferences, surveys and in-depth projects
- Exceeded monthly and quarterly targets
- Steped-in as Deputy Team Lead on a time-to-time basis
Senior Associate, Client Solutions
GLG
01.2022 - 12.2022
- Worked closely with clients on a daily basis to understand their research needs and project objectives
- Managed several projects at a time with fast paced project lifecycles
- Collaborated with colleagues and internal stakeholders to help maximize successful project outcomes, grow revenue, and retain client satisfaction with existing accounts
Client Solutions Associate
GLG
04.2021 - 12.2021
- Worked on the Council Development team in a very metric based role to help grow GLG’s network of world leading experts
- Recruited outside GLG’s network to bring experts to inside the network to help fit client research needs through platforms such as LinkedIn
- Partnered closely with client-facing teams to understand clients research needs and project goals
District Intern
United States Senate
09.2018 - 12.2018
- Assisted staff with case work
- Conducted research for staff
- Interacted with constituents by phone, mail, and meetings
Congressional Intern
U.S. House of Representatives
05.2018 - 08.2018
- Led constituent tours of the U.S
- Capitol
- Assisted with legislative work for the Rules Committee such as organizing bill amendments and help prepare for upcoming committee hearings
- Wrote briefings for congressional hearings as well as legislative weekly briefings
- Conducted legislative research
Education
B.A - Political Science, International Studies
Southern Methodist University
01.2020
Location
01.2010
Skills
- Account Management
- Project Management
- Client Services
- Market Research
- Salesforce
- Lead Generation/Qualification
- Business-to-Business (B2B)
- Business Development
- Sales Navigator
- Critical Thinking
Awards Certificates
Gartner Pit Crew Award - For being a top collaborator and having strong Team NCVI partnerships and fostering best-in-class AE partnerships
Timeline
Senior Account Management Specialist, LE
Gartner
01.2025 - Current
Account Management Specialist, Large Enterprise
Gartner
08.2024 - 12.2024
Account Management Associate, Large Enterprise
Gartner
03.2024 - 07.2024
Research Manager, Client Solutions
GLG
01.2023 - 06.2023
Senior Associate, Client Solutions
GLG
01.2022 - 12.2022
Client Solutions Associate
GLG
04.2021 - 12.2021
District Intern
United States Senate
09.2018 - 12.2018
Congressional Intern
U.S. House of Representatives
05.2018 - 08.2018
Location
B.A - Political Science, International Studies
Southern Methodist University
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