Emily Bailey
Sally Beauty
Picayune,MS
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
4
years of professional experience
Work History
Beauty Advisor
11 Months- Provided personalized beauty and hair consultations to enhance customer satisfaction and loyalty.
- Assisted customers in selecting products that meet individual beauty / hair needs and preferences.
- Maintained product displays and inventory to ensure a visually appealing shopping environment.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Cashier
3 Months- Processed customer transactions efficiently and accurately at busy retail environment.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments following company policies.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Bookseller
9 Months- Assisted customers in selecting books and recommending titles based on interests.
- Organized and maintained store displays to enhance visual appeal and accessibility.
- Resolved customer inquiries and concerns with a focus on satisfaction.
- Trained new employees on store policies and procedures for effective onboarding.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Promptly completing customer transactions while being in polite conversation.
- Efficiently assisted our cafe when they were in need of help
Hostess
7 Months- Greeted guests warmly upon arrival and managed waitlist efficiently.
- Coordinated with servers to ensure smooth communication during peak hours.
- Maintained cleanliness and organization of the hostess station throughout shifts.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Assisted in preparing the restaurant for opening and closing shifts.
PRN Receptionist
11 Months- Greeted visitors and directed them to appropriate departments.
- Managed multi line calls and routed them to correct staff.
- Make goody bags for manager in preparation for party’s or events
- Create client folders containing vital information for their assessments.
- Organized and maintained reception area for a welcoming environment.
- Scheduled and confirmed appointments.
Education
High School Diploma
Skills
Cash handling
Point-of-sale systems
Inventory management
Visual merchandising
Sales assistance
Retail operations
Staff training
Effective communication
Attention to detail
Time management
Drawer balancing
Customer service
Adaptability
Loyalty program promotion
Product recommendations
Accomplishments
- National Honors Society
References
References available upon request.
Timeline
Beauty Advisor
Sally Beauty
09.2025 - 08.2026
Cashier
Buc-ee's
04.2025 - 07.2025
Bookseller
Barnes & Noble
08.2024 - 05.2025
Hostess
Mugshots Grill & Bar
02.2024 - 09.2024
PRN Receptionist
Visiting Angels
04.2022 - 03.2023
ABEKA Homeschooling Program
High School Diploma