Emily Baker
Charleston,SC
Summary
Dynamic and dependable professional with experience in childcare and customer service, including work as a private nanny for Jill Maxson. Recognized for strong communication, teamwork, and problem-solving skills, with a proven ability to deliver high-quality service in fast-paced dining environments. Consistently maintains high standards of cleanliness, efficiency, and guest satisfaction while contributing to a welcoming and well-organized workplace.
Overview
5
5
years of professional experience
Work History
Private Nanny
Jill Maxson
09.2020 - 08.2025
- Organized and implemented daily routines to promote child development and learning.
- Developed engaging educational activities tailored to individual children's needs.
- Ensured safety and well-being of children through vigilant supervision and proactive communication with parents.
- Managed household tasks including meal preparation, laundry, and cleaning to maintain a nurturing environment.
- Started off as a babysitter and worked up to being their private Nanny 5 days a week in the summer.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Server
Galena Diner
09.2023 - 04.2025
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Assisted in maintaining cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure accurate and efficient food preparation.
- Learned menu items and daily specials to effectively communicate with customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Managed an average of 25 customer calls per shift while waiting tables.
Host
Toni's Italian Restaurant
01.2024 - 09.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new hosts on customer service protocols.
- Coordinated with kitchen staff to communicate guest needs and preferences.
- Maintained cleanliness and organization of front-of-house areas.
- Resolved guest inquiries and concerns promptly to enhance satisfaction.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed over 50 customer calls per shift.
Education
Bachelor of Science - Psychology
College of Charleston
Charleston, South Carolina, SC05-2029
Skills
Friendly, positive attitude
Languages
English
Full Professional
German
Elementary
American Sign Language
Limited Working
Timeline
Host
Toni's Italian Restaurant
01.2024 - 09.2024
Server
Galena Diner
09.2023 - 04.2025
Private Nanny
Jill Maxson
09.2020 - 08.2025
Bachelor of Science - Psychology
College of Charleston