Emily Baker
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Cake Decorator
Albertsons Grocery Store
Corinth
05.2016 - Current
- Designed and executed custom cakes for weddings, birthdays, and anniversaries, enhancing customer satisfaction and memorable experiences.
- Collaborated with team to develop seasonal cake designs and promotions, increasing customer engagement and sales.
- Trained new staff on cake decorating techniques and store procedures.
- Operated decorating tools such as fondant rollers, piping bags, and airbrushes.
- Guided customers in planning cake vision, including color, theme, flavors, and size, resulting in tailored cakes that met individual preferences.
- Managed inventory of decorating supplies and ensured freshness of ingredients.
- Maintained cleanliness and organization of workspace during decorating processes.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Bakery Manager
Albertsons Grocery Store
Corinth
04.2024 - 07.2026
- Managed daily bakery operations, ensuring product quality and freshness.
- Trained and supervised bakery staff on baking techniques and safety procedures to uphold product quality.
- Supervised staff, providing training on baking techniques and customer service.
- Coordinated inventory management to ensure timely supply of ingredients for daily operations.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Scheduled employees to maintain optimal staffing levels during peak times and holidays.
- Maintained cleanliness and organization of the bakery workspace.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Utilized bakery management software for sales tracking, inventory management, and staff scheduling.
Bakery Clerk
Albertsons Grocery Store
Corinth
09.2015 - 05.2016
- Guided customers in selecting baked goods, enhancing their shopping experience with product knowledge.
- Maintained cleanliness and organization of bakery display areas.
- Baked a variety of breads and pastries by operating ovens and mixers, ensuring quality and consistency.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Coordinated with team members to maintain timely product availability, supporting smooth bakery operations.
- Followed safety protocols for food handling and sanitation practices.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
Education
Associate of Applied Science - Culinary Arts
Tarrant County College
Fort Worth, TX 08.2015 - 05.2019
Skills
- Food safety compliance
- Quality control
- Inventory management
- Employee scheduling
- Staff supervision
- Product promotion
- Teamwork and collaboration
- Attention to detail
- Visual merchandising
Timeline
Bakery Manager
Albertsons Grocery Store
04.2024 - 07.2026
Cake Decorator
Albertsons Grocery Store
05.2016 - Current
Bakery Clerk
Albertsons Grocery Store
09.2015 - 05.2016
Associate of Applied Science - Culinary Arts
Tarrant County College
08.2015 - 05.2019