Emily Ballew
Piedmont,AL
Summary
Proven leader at NobleBank & Trust, adept in trust management and fostering team collaboration. Excelled in enhancing customer service and operational efficiency, significantly improving client satisfaction. Skilled in multitasking and effective communication, I bring a track record of reliability and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
NobleBank & Trust
Head Teller
11.2022 - Current
- Provide leadership, guidance, and direction to the banks teller staff in order to ensure they provide outstanding customer service to bank customers.
- Manage a cash drawer, perform daily balancing duties, and assist in bank reconciliation.
- Open new accounts, CDs, and IRA's.
- Excellent with the TCR cash machines.
- Manage and run all vault duties.
- Balance ATM
Assistant Store Manager
Local Finance & Tax Service
07.2018 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
CNA
Piedmont Nursing Home
11.2017 - 07.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Cherokee Health & Rehab
05.2016 - 11.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
High School Diploma -
Piedmont High School
Piedmont 05-2016
Skills
- Sales experience
- Trust management
- Teamwork
- Customer service
- Multitasking
- Reliability
- Team collaboration
- Team building
- Self motivation
- Effective communication
Timeline
NobleBank & Trust
Head Teller
11.2022 - Current
Assistant Store Manager
Local Finance & Tax Service
07.2018 - 10.2022
CNA
Piedmont Nursing Home
11.2017 - 07.2018
CNA
Cherokee Health & Rehab
05.2016 - 11.2017
High School Diploma -
Piedmont High School
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