EMILY BARTHOLOMEW
Nashville,TN
Summary
Versatile professional with extensive experience across diverse fields, demonstrating strong critical thinking and creative problem-solving abilities. Proven track record in crisis management and team leadership, complemented by exceptional skills in reading comprehension, documentation, and case management. Highly adaptable and dedicated, consistently achieving results in various environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Case Manager
Stillwater's for Women
Nashville, TN
07.2025 - Current
- Connected residents to off-site medical, psychiatric, legal, and social support services to facilitate comprehensive care.
- Conducted individual sessions to deliver tailored emotional and practical recovery support, enhancing residents' coping strategies.
- Applied de-escalation techniques and crisis management protocols to ensure resident safety.
- Managed caseload and documented patient interactions and treatment plans to ensure continuity of care and compliance with protocols.
- Facilitated 12-step recovery groups to enhance personal growth and accountability.
Clinical Associate
Cumberland Heights
Nashville, TN
06.2024 - 07.2025
- Facilitated 12-step recovery skill groups, enhancing individuals' and families' understanding of addiction and recovery through targeted psychoeducation
- Assisted in crisis de-escalation and management, ensuring patient safety by performing CPR and First Aid as needed.
- Documented patient clinical information in electronic patient record, maintaining accurate and up-to-date patient data for effective care coordination
Monitor
New Vision Recovery
Nashville, TN
03.2024 - 09.2025
- Administered medication to clients per prescribed schedules and health regulations, ensuring adherence to treatment plans
- Managed on-site crises, including client transportation to detox or hospital, ensuring timely access to care
- Led bi-weekly group processing and recovery meetings to support client engagement and progress
- Perform drug screens twice a week
- Organize necessary paperwork from clients
Sales and Service Leader
Sephora
Nashville, TN
03.2023 - 02.2024
- Coached thirty Beauty Advisors to enhance support for store metrics
- Trained new hires on roles and responsibilities to ensure effective onboarding
- Performed onboarding duties for new hires
- Facilitated coaching conversations to address violations of Sephora's core values
Prestige Beauty Advisor
Ulta
Nashville, TN
11.2022 - 03.2023
- Promoted from Beauty Advisor to Prestige Beauty Advisor within two months
- Achieved top sales position as an advisor on the sales floor.
- Number four in sales for the cosmetic brand Smashbox within the entire company
- Demonstrated product samples to customers, enhancing engagement and driving sales
- Educated customers on makeup application techniques and provided tailored product recommendations
- Managed register operations and promoted loyalty program to increase customer retention
General Manager
Beach House Grill
Dunkirk, NY
05.2016 - 09.2021
- Oversaw order taking and relaying to kitchen and serving counters, ensuring food quality met patron expectations and restaurant standards.
- Ensured timely service and upheld cleanliness and health standards while managing weekly food and beverage inventory and ordering necessary items from vendors.
- Interviewed and hired new employees, coordinated monthly meetings, and organized shift scheduling to ensure effective staffing and event management.
- Maintained social media marketing accounts increasing sales by 20%
Education
Bachelor of Arts - Philosophy, English
Belmont University
Nashville, TN12-2022
Skills
- Crisis management
- Crisis Intervention
- Regulatory Compliance
- Client-Centric Approach
- Problem-Solving
- Coordination and Teamwork
- Conflict Resolution
- Team Leader
- Supportive Environment
- Dependable Attendance
Certification
- Certified Peer Recovery Specialist (CPRS) - Tennessee, 2026
ADAC Intern - Began 2025, working toward LADAC Year 2
Timeline
Case Manager
Stillwater's for Women
07.2025 - Current
Clinical Associate
Cumberland Heights
06.2024 - 07.2025
Monitor
New Vision Recovery
03.2024 - 09.2025
Sales and Service Leader
Sephora
03.2023 - 02.2024
Prestige Beauty Advisor
Ulta
11.2022 - 03.2023
General Manager
Beach House Grill
05.2016 - 09.2021
Bachelor of Arts - Philosophy, English
Belmont University