Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Batista

Brooklyn,NY

Summary

Adaptable and efficient, I excel in many fields that require attention to detail and being a link between to provide the best service. Skilled in customer service, problem solving, and communication, I ensure smooth operation and positive guest experiences.

Overview

6
6
years of professional experience

Work History

Bartender

Risbo
Brooklyn, NY
07.2024 - Current
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Vistior Experience Associate

The Shed
New York, NY
05.2023 - Current
  • Greeted customers, and maintained knowledge of active and prior programming to inform visitors about the institution.
  • Adapted to different positions efficiently and accurately.
  • Assisted customers with ticket purchasing.

Administrative Assistant

Cynthia King Dance Studio
Brooklyn, NY
07.2020 - 12.2021
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Head of Administration

Equality For Flatbush
Brooklyn, NY
05.2019 - 08.2020
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Coordinated with other departments to ensure smooth functioning of daily activities.
  • Served as the primary point of contact for different clients.
  • Scheduled content for publication on social media at ideal times.
  • Strategic planning of campaigns and events.

Education

Bachelor of Science - Sociology

Brooklyn College
Brooklyn, NY
05-2022

Skills

  • Health codes compliance
  • Safe service compliance
  • Proficient in mixology
  • Reception oversight
  • Social media management
  • Database entry
  • Effective customer communication

Languages

Spanish
Native/ Bilingual

Timeline

Bartender

Risbo
07.2024 - Current

Vistior Experience Associate

The Shed
05.2023 - Current

Administrative Assistant

Cynthia King Dance Studio
07.2020 - 12.2021

Head of Administration

Equality For Flatbush
05.2019 - 08.2020

Bachelor of Science - Sociology

Brooklyn College

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Emily Batista