Emily Beiersdorfer
Fort Mitchell,KY
Summary
Reliable and detail-focused healthcare professional with a background in lab support and coordination. Able to handle high-volume work, communicate effectively with healthcare teams, and troubleshoot issues as they come up. Committed to accuracy, efficiency, and providing quality support in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Outreach Specialist
St Elizabeth Healthcare Center
Edgewood, Kentucky
05.2025 - Current
- Takes all necessary steps to resolve issues that could prevent or delay completion of testing and lab processes in the best interest of the patient and client, while safeguarding confidential information.
- Handles communication with physicians, healthcare providers, laboratory staff, and patients, providing clear information on test and specimen requirements and lab processes.
- Responsible for completion of call-back queues, meeting required response times, and managing add-on tests while ensuring accurate documentation for laboratory quality programs.
Clinical Support Specialist
Cincinnati Children's Hospital
Cincinnati, Ohio
02.2021 - 09.2025
- Collaborated with interdisciplinary teams to ensure seamless patient transitions.
- Implemented process improvements to enhance clinic workflow and efficiency.
- Support therapy sessions by preparing modalities such as heat, ice & other prescribed treatments under supervision
- Collaborated with therapists to optimize patient flow & treatment readiness
Education
Associate of Applied Science - Health Sciences
University of Cincinnati
Cincinnati, OH08-2023
Skills
- Specimen Processing & Handling
- Lab Workflows & Medical Terminology
- HIPAA Compliance
- EMR/LIS Systems
- Patient & Provider Communication
- Organization in Fast-Paced Settings
- Attention to Detail
- Infection Control & Sanitization
References
References available upon request.
Timeline
Outreach Specialist
St Elizabeth Healthcare Center
05.2025 - Current
Clinical Support Specialist
Cincinnati Children's Hospital
02.2021 - 09.2025
Associate of Applied Science - Health Sciences
University of Cincinnati