Emily Betthauser
New York,NY
Summary
Results-driven professional accomplished in providing clients with tailored solutions to meet needs. Adept at building meaningful relationships while meeting business objectives and goals. Highly organized and detail-oriented with an ability to identify potential risks and develop solutions. Agile with a strong capacity to learn quickly.
Overview
7
7
years of professional experience
Work History
Insurance Agent
State Farm
08.2016 - Current
- Managed large book of business with over 2,700 active households.
- Set sales targets, conducted performance evaluations, provided feedback, and created performance improvement plans.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Assessed and diagnosed business problems and implemented solutions.
- Leveraged emotional intelligence to enhance sales relationships and customer interactions.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Utilized coaching techniques and role-playing exercises to enhance communication, customer relationships, and overall office effectiveness with colleagues.
Education
Bachelor of Arts - Social Sciences
Washington State University
Pullman, WA 12.2023
Associate of Arts -
Flathead Valley Community College
Kalispell, MT05.2009
Skills
- Business Planning
- Agent Support
- New Client Acquisition
- Regulatory Compliance
- Marketing Strategy Development
- Risk Mitigation
- Employee Onboarding
- Team Player
- Conflict Management
- Negotiation
Timeline
Insurance Agent
State Farm
08.2016 - Current
Bachelor of Arts - Social Sciences
Washington State University
Associate of Arts -
Flathead Valley Community College
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