Enthusiastic sales leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of process and management and training in sales skills. Motivated to learn, grow and excel in the insurance industry .
Overview
16
16
years of professional experience
Work History
Insurance Agent
AAA Hoosier Motor Club
Indianapolis, IN
01.2021 - Current
Maintained high standards of customer service by building relationships with clients.
Met with customers to provide information about available products and policies.
Conducted annual reviews of existing policies to update information.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Market Sales Leader
Allstate Insurance Company
Indianapolis, IN
12.2014 - 11.2020
Streamlined sales processes for over 50 agencies to increase sales and retention.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Monitored sales team performance and provided constructive feedback.
Worked with sales teams to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Demonstrated consultative sales approach to listen carefully to client needs and recommend desired products and services.
Collaborated with agency owners to coordinate sales and marketing plans.
Store Manager
Finishline
Indianapolis, IN
08.2008 - 12.2014
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Scheduled and led weekly store meetings for all employees to discuss sales promotions.
Oversaw, trained and encouraged 40 plus assistant managers and managers in training promoting culture of efficiency and performance.
Created work schedules according to sales volume and number of employees.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Bachelor of Science - Education
Urbana University
Urbana, OH
05.1995
Skills
Process improvement specialist
Process validation
Managing process efficiency
Business process optimization
Workflow processes
Sales and marketing
Strategic Planning
Business planning
Timeline
Insurance Agent
AAA Hoosier Motor Club
01.2021 - Current
Market Sales Leader
Allstate Insurance Company
12.2014 - 11.2020
Store Manager
Finishline
08.2008 - 12.2014
Bachelor of Science - Education
Urbana University
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