Emily Blair
Los Angeles,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, coming up with new ideas, and adapting to all situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Lead Barista/Marketing and Social Media Coordinator
Espresso Art Cafe
Tucson, AZ
08.2022 - 08.2025
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Performed regular maintenance on coffee machines, grinder, espresso makers and other related equipment.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Memorized official and off-menu coffee and tea preparations.
- Created engaging displays for promotional materials such as menus or flyers.
- Created complex, hand-crafted beverages based upon customer preferences.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
Receptionist
OZ Architecture
Denver, CO
06.2022 - 12.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Administrative Assistant
OZ Architecture
Denver, CO
06.2021 - 06.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided secretarial and office management support while building cooperative working relationships.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
Education
Bachelor of Arts - Art And Visual Culture
University of Arizona
Tucson, AZ05-2025
Skills
- Internet Marketing
- Skilled Professional Artist
- Creative Cloud Expert
- Adobe Creative Suite
- Creative Thinking
- Account Management
- Digital Marketing
- Social Media Marketing/Management
- Content Curation/Development
- Menu Memorization
- Espresso Machine Operations/Barista Training
- Team Management
- Customer Service
Affiliations
- I am a professional Artist
- I am an aspiring Stylist and Creative director
- I have a passion for travel
Timeline
Lead Barista/Marketing and Social Media Coordinator
Espresso Art Cafe
08.2022 - 08.2025
Receptionist
OZ Architecture
06.2022 - 12.2023
Administrative Assistant
OZ Architecture
06.2021 - 06.2022
Bachelor of Arts - Art And Visual Culture
University of Arizona
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