Hi, I’m
Emily Bobowski
Point Pleasant,NJ
“Will power is but the unflinching purpose to carry the task you set for yourself to fulfillment.”
George Clason, The Richest Man in Babylon
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Current University student who is studying International Business and Finance and applying both hard and soft skills acquired to work, research, and all future endeavors. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
years of professional experience
Work History
University Of Tampa
Admissions Tele-Counselor
10.2022 - Current
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Fielded customer questions regarding available information about the University and their possible future there.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Aggressive Contracting Inc
Office Manager
01.2019 - Current
Job overview
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Education
University of TampaTampa, FL
Bachelor of Science from International Business And Finance
05.2025
University Overview
- The Dean's Merit Scholarship Recipient
Skills
- Group Facilitation Support
- Practicing in Financial fields such as Accounting, Business Law, Analytics, and Economics
- Community Resources and Education
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Customer Account Management
- Courteous with Diligent Mindset
- Upbeat and Positive Personality
- Efficient in Office 365
- Understanding of Interactive Data Visualization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Admissions Tele-Counselor
University Of Tampa
10.2022 - Current
Office Manager
Aggressive Contracting Inc
01.2019 - Current
University of Tampa
Bachelor of Science from International Business And Finance
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