Emily Bogenrief
Seminole,FL
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE SPECIALIST
EL CAP
01.2022 - Current
- Successfully navigated hand-written ticket system (no POS)
- Organized and neat
- Worked as a team: ran food for other servers and shared in end-of-night cleaning responsibilities
- Pulled $2,700 sales per week with three shifts
- Kept a positive attiude in difficult situations.
Brand Ambassador
05.2017 - 09.2021
- I am an ambitious college student with a positive attitude
- I am a team-player who goes the extra mile and can be trusted to show the same dedication when working independently
- In sales, I am a dynamic and approachable person, and customer satisfaction is my top priority.]
Bartender
Island Root Kava Bar
Melbourne, FL
05.2020 - 06.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
ASSOCIATE - ARTS
Valencia College
BACHELOR OF THE ARTS - undefined
University of South Florida
Skills
- Quick learner]
- Able to work with different personalities]
- Cold calling and making the sell]
- Singing]
- SKILL DESCRIPTION]
- Educated customers on a variety of products, including supplements, food items, and appliances
- Sold 2-3 Coravin Wine Openers per three-hour demo at Bed Bath & Beyond, priced at $200 plus accessories
- Logged sales and completed a sales report for each demo
- JOB TITLE - Bartender]
- Island Root Kava Bar] [MAY 2020- JUNE 2021]
- Educated customers on products Sold a new and unique product to the public
- Established customer loyalty and lasting relationships
- Pulled $2,000 sales per day, 4 times a week
Timeline
CUSTOMER SERVICE SPECIALIST
EL CAP
01.2022 - Current
Bartender
Island Root Kava Bar
05.2020 - 06.2021
Brand Ambassador
05.2017 - 09.2021
ASSOCIATE - ARTS
Valencia College
BACHELOR OF THE ARTS - undefined
University of South Florida