Emily Bondarek
Brighton,United States
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and technician management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Technician
Mass General Hospital
06.2025 - Current
- Managed communication between healthcare providers and patients, ensuring clarity of information and instructions.
- Trained and mentored junior technicians on operational procedures and best practices in specialty pharmacy.
- Implemented electronic health record systems to enhance data accuracy and accessibility for patient care.
- Developed patient education materials to improve understanding of treatment plans and healthcare resources.
- Managed prior authorization processes to ensure timely approvals for patient treatments.
Pharmacy Technician
CVS Pharmacy Health
12.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
Beth Isreal Lahey
07.2023 - 06.2025
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Processed prescriptions efficiently, verifying patient information and medication accuracy.
- Trained new pharmacy technicians on operational procedures and best practices for customer service.
- Implemented workflow improvements that enhanced prescription processing speed and reduced errors.
- Led team initiatives focused on enhancing overall efficiency and customer satisfaction within the pharmacy department.
Pharmacy Technician
Tufts Medical Center
02.2023 - 07.2023
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Entered and processed patients' prescriptions into internal system.
Education
BSPS - Pharmacy
MCPHS University
Boston, MA12-2023
Skills
- Data entry
- Problem-solving skills
- Customer service
- Insurance billing
- Team collaboration
- New hire onboarding and training
- Multitasking and organization
Certification
- CPhT - Certified Pharmacy Technician
- MA State Pharmacy Tech
- CPR/AED Certified
- APHA Immunizer
Timeline
Specialty Pharmacy Technician
Mass General Hospital
06.2025 - Current
Pharmacy Technician
Beth Isreal Lahey
07.2023 - 06.2025
Pharmacy Technician
Tufts Medical Center
02.2023 - 07.2023
Pharmacy Technician
CVS Pharmacy Health
12.2020 - Current
BSPS - Pharmacy
MCPHS University