Emily Borja
Orlando
Overview
6
6
years of professional experience
Work History
Food and Beverage Coordinator – Quick Service
Walt Disney Company
11.2023 - Current
- Created par levels for location storage room in accordance with safety standards to ensure product organized and accessible for cast
- Created nightly checklists for all stations to ensure cast was cleaning properly and leaving location ready to open the next day
- Consult guests regarding specific allergy needs to handle and prepare food accurately and safely
- Utilized cast deployment system to ensure all needed positions were operational and there was a smooth transition amongst cast throughout the day
- Assist in making sure location is kept up to expectations for safety walks
- Assist in rolling out new spoilage system, helping and teaching cast members new process to more accurately track product waste throughout a daily operation
- Updated/revised coordinator timeline to effectively outline responsibilities/expectations for Mara Coordinator role
Quick Service Food & Beverage Hostess | GT | Trainer
Walt Disney Company
11.2021 - 11.2023
- Acknowledged as a Relief Coordinator to uphold high standards of service while monitoring cast members and ensuring an efficient operation
- Recognized as a General Teller during college program extension to oversee a daily operation that brings in revenue of $45,000 a day
- Recognized as a trainer to guide and assist new cast members with learning daily operations and expectations of a location
- Recognized with Quarterly Award for outstanding job performance and service
Quick Service Food & Beverage Hostess
Walt Disney Company
06.2021 - 11.2021
- Worked at multiple kiosks, directing and providing guests with information regarding the festival
- Partnered with culinary to ensure all guest orders were fulfilled
Sports Radio Intern
Entercom Buffalo WGR-AM 550 Sports Radio
09.2019 - 12.2019
- Assisted program producer for sport cast
- Cut, edit and archived audio interviews
- Wrote on-air content for daily headlines
- Utilized NewsBoss audio recording and editing software
- Collected and transcribed interviews for webpage upload
Education
Bachelors of Arts - Communication, Media Studies And Journalism
University At Buffalo
05.2021
Timeline
Food and Beverage Coordinator – Quick Service
Walt Disney Company
11.2023 - Current
Quick Service Food & Beverage Hostess | GT | Trainer
Walt Disney Company
11.2021 - 11.2023
Quick Service Food & Beverage Hostess
Walt Disney Company
06.2021 - 11.2021
Sports Radio Intern
Entercom Buffalo WGR-AM 550 Sports Radio
09.2019 - 12.2019
Bachelors of Arts - Communication, Media Studies And Journalism
University At Buffalo
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