Emily Bourg

• Greeted patients and visitors in a courteous and professional manner.
• Scanned documents into electronic medical records system.
• Provided assistance to internal departments when needed.
• Facilitated communication between patients, staff members, and third party payers.

• Answered and directed incoming calls using multi-line telephone system.
• Scheduled and confirmed appointments.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Answered telephones and greeted visitors to assist, answer questions and direct.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Scheduled appointments for patients via phone and in person.

Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.

• Ensured that all necessary documentation was completed accurately and timely according to departmental policies.

• Scheduled patients according to availability, urgency and insurance authorization guidelines.

• Answered incoming calls
• Scheduled appointments