Genesis Charles

• Performed laboratory tests, such as urinalysis and blood counts.

• Performed administrative duties, such as filing, data entry, and appointment scheduling.

• Verify patient demographics and obtain necessary documentation for seamless check-in.

• Collect copays and deductibles, contributing to financial accuracy and patient satisfaction.

• Obtained client medical history, medication information, symptoms, and allergies.

• Coordinate EKG communications and ensure prompt message delivery to medical staff.

• Verify patient demographics and obtain necessary documentation for seamless check-in.

• Facilitate trauma check-in, adhering to IMTALA regulations and hospital policies.

• Collect copays and deductibles, contributing to financial accuracy and patient satisfaction.

• Provided exceptional patient support during registration, enhancing the overall patient experience and ensuring a welcoming

• Facilitated patient check-in process, ensuring accurate collection of personal and insurance information.
• Coordinated scheduling of appointments, optimizing clinic workflow and reducing wait times.
• Managed patient inquiries via phone and in-person, providing timely assistance and resolving concerns effectively.
• Assisted in verifying insurance eligibility and coverage details for patient services, enhancing billing accuracy.
• Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.