Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Brooks

Summary

Versatile and dynamic, with a proven track record at Joe's, enhancing customer satisfaction and supporting teammates in high-volume settings. Skilled in cash handling and effective communication, I excel in fast-paced environments, significantly contributing to team success and operational efficiency. Demonstrated ability to improve client independence and foster community integration through personalized plans and skill-building workshops.

Overview

4
4
years of professional experience

Work History

Counter Server

Joe
03.2024 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.

Community Habilitation Worker

Trisha Farbeck
08.2023 - Current
  • Evaluated client progress by conducting regular assessments and updating habilitation plans accordingly.
  • Facilitated skill-building workshops for clients on topics such as budgeting, meal preparation, and household management.
  • Improved community integration for clients through organizing social outings, vocational support, and volunteer opportunities.
  • Enhanced client independence by implementing personalized habilitation plans and teaching daily living skills.

Personal Soccer Trainer

Emily Brooks (me)
08.2020 - 07.2024
  • Continually updated personal coaching techniques through professional development opportunities such as workshops, conferences, and online courses.
  • Implemented video analysis tools to provide visual feedback on technique improvements while identifying areas requiring further attention.
  • Maintained accurate records of client achievements, ensuring all milestones were tracked and celebrated appropriately.
  • Evaluated player progress through ongoing assessments, providing detailed feedback for continuous improvement.

Sales Associate

Walter Henry
02.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared food, constructed and severed sandwich's to customers specifications.

Intramural Referee

Tom Dillon
09.2020 - 10.2021
  • Ensured fair play by enforcing rules and regulations during intramural games.
  • Promoted sportsmanship among players through effective communication and conflict resolution techniques.
  • Aided in the growth of local intramural programs by actively participating in referee training sessions and workshops.
  • Displayed professionalism under pressure by remaining calm, composed, and impartial throughout heated contests or disagreements.

Education

High School Diploma -

Newfield High School
145 Marshall Dr, Selden
06-2024

Skills

  • Team Player
  • Effective Communication
  • Excellent work ethic
  • Cleaning and sanitization
  • Customer Service
  • Cash Handling
  • Phone orders
  • Customer Assistance
  • Listening

Languages

Spanish
Limited Working

Timeline

Counter Server

Joe
03.2024 - Current

Community Habilitation Worker

Trisha Farbeck
08.2023 - Current

Sales Associate

Walter Henry
02.2023 - 01.2024

Intramural Referee

Tom Dillon
09.2020 - 10.2021

Personal Soccer Trainer

Emily Brooks (me)
08.2020 - 07.2024

High School Diploma -

Newfield High School
Emily Brooks