DeMya Baker-Tate
Charlotte,NC
Summary
Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring hardworking nature, positive attitude and problem-solving abilities to new position with increased responsibility.
Overview
2
2
years of professional experience
Work History
Counter Server
Cinemark
04.2022 - Current
- Reconciled cash drawer and corrected any errors.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Set up advertising signs and displays on shelves, counters and tables.
- Provided information about menu and made suggestions based on taste, availability and price.
- Provided attentive service and proactively assessed guest needs.
- Delivered food to guest tables with timeliness and efficiency.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Implemented efficient food delivery system, minimizing wait time for customers without compromising quality or presentation.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Restocked counter supplies, condiments, napkins and silverware.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Processed cash, debit and credit card payments.
- Greeted customers with smile and provided helpful suggestions.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Engaged in suggestive selling and other sales techniques.
- Answered customer questions about food and beverage items and assisted with menu selections.
Cashier
Arbys Restaurant
03.2022 - 04.2022
- Monitored self-checkout systems and provided help in resolving complex problems.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Central Piedmont Community College
Charlotte, NCBachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC06.2026
High School Diploma -
East Mecklenburg High School
Charlotte, NC06.2022
Skills
- Product presentation
- Kitchen Communication
- Customer-focused
- Teamwork and Collaboration
- Product Upselling
- Problem-Solving
- Guest Service
- Team Leadership
- Team Player
- Effective Communication
Timeline
Counter Server
Cinemark
04.2022 - Current
Cashier
Arbys Restaurant
03.2022 - 04.2022
High School Diploma -
Central Piedmont Community College
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
High School Diploma -
East Mecklenburg High School