Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Emily Brown

Novato,CA

Summary

Compassionate service provider with a client focus; intent on clear and complete information delivery. Adept at identifying challenges and implementing successful solutions. Holds a Master of Science in Social Work and over 25 years in support of a variety of programs and services at home and abroad. Currently enrolled in English-Spanish Medical Interpreter course with completion in March 2023. Two and a half years experience as a medical worker while living in both a small isolated village in Honduras and a regional capital. Bilingual and confidently bicultural. Frequent use of Spanish language in work setting. Proficiency in the delivery of structuring programs, the development of communications and orientation policies, and the training and supervision of employees and volunteers. Successful leadership of housing services, working with the homeless and youth, low-income individuals, educational resources and survivors of domestic violence. A resourceful leader who identifies opportunities for advancement, growth and immediate impact, generating sustainable solutions and turning obstacles into achievements.

Overview

35
years of professional experience

Work History

YWCA Golden Gate Silicon Valley

Program Manager
03.2022 - 12.2022

Job overview

  • Responsible for successfully daily operating services
  • Translation of materials & interpretation for clients and customers
  • Management of Programs, including client recruitment, direct client services, supporting volunteers & staff, and community engagement
  • Program planning and design, change management, building cohesion across staff and volunteer teams
  • Development of people and leadership, goal-setting and problem-solving


Guide Dogs for The Blind

Puppy Raising Manager
01.1999 - 01.2021

Job overview

  • Led program to raise puppies for blind and disabled handler
  • Supervision, training, and support to 12 field staff throughout the 15-month puppy raising program
  • Collaborated in development of Spanish language student training program;
  • Development of training manuals, and general communications
  • Facilitate and present training and informational presentations for groups of 200+ attendees


Marin AIDS Project

Volunteer Program Manager
01.1996 - 01.1999

Job overview

  • Led 200 strong volunteer program through training, and supervising the volunteer staff
  • Formed goals and objectives to ensure that there were enough volunteers to fulfill the program mission
  • Delivered community outreach and engagement to attract and retain quality volunteers while managing the program budget and service delivery requirements


Shelter Network Of San Mateo County

Program Director
01.1991 - 01.1994

Job overview

  • Managed all aspects of nine-unit family transitional housing program: employee supervision. case management and therapeutic and daily living skills groups for English and Spanish-speaking clients.
  • Advocate for fair housing for clients

Trinity River Mission

Housing & Youth Mentor Program Coordinator
01.1989 - 01.1991

Job overview

  • Community-based Case Management and Advocacy for Mexican and Central American Spanish language speakers -First and second generation adults and youth

Hispanic Children’s Group

Facilitator
01.1989 - 01.1991

Job overview

Facilitated weekly group therapy sessions for youth leaving domestic violence households

United States Peace Corps

Epidemiology Assistant & Urban Mental Health Worke
03.1984 - 06.1986

Job overview

  • Organized and did basic analysis of incidence of childhood diseases to determine when there was an outbreak
  • Hosted weekly health education radio program
  • Delivered daily Child health education program in local community

Education

Salesmanship Youth & Family Services
Dallas, TX

Certification Family Therapy from Social Work

University Overview

Clinical Training in Family Therapy

University of Texas at Arlington

Bachelor of Arts from Human Biology

University Overview

Stanford University

University Overview

Medical Interpreter Training School
Burbank, CA

Certification from English-Spanish Medical Interpreter & Translation
03.2023

University Overview

Skills

  • Excellent communication skills, spoken and written
  • English-Spanish translation and interpretation covering a broad range of issues (eg, relationships, housing, medical)
  • Foreign Service Institute Spanish Language Proficiency score of 4 (ie, fully professional /Bilingual)
  • Client-centered & solution-focused
  • Collaborative Strategic planning, Employee management & coaching
  • Volunteer Management, Program Development, Data Focused
  • Impactful Small/Large Group Presentations, Conflict Resolution, Documentation

Timeline

Program Manager
YWCA Golden Gate Silicon Valley
03.2022 - 12.2022
Puppy Raising Manager
Guide Dogs for The Blind
01.1999 - 01.2021
Volunteer Program Manager
Marin AIDS Project
01.1996 - 01.1999
Program Director
Shelter Network Of San Mateo County
01.1991 - 01.1994
Housing & Youth Mentor Program Coordinator
Trinity River Mission
01.1989 - 01.1991
Facilitator
Hispanic Children’s Group
01.1989 - 01.1991
Epidemiology Assistant & Urban Mental Health Worke
United States Peace Corps
03.1984 - 06.1986
Salesmanship Youth & Family Services
Certification Family Therapy from Social Work
University of Texas at Arlington
Bachelor of Arts from Human Biology
Stanford University
Medical Interpreter Training School
Certification from English-Spanish Medical Interpreter & Translation
Emily Brown