Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Emily Brzezinski

Milwaukee,Wisconsin

Summary

Proactive and attentive individual skilled in visitor management and emergency response, with a background in supporting high-trac environments. Demonstrated ability to assist patrons eectively, redirecting inquiries and ensuring a smooth ow of operations. Experienced in inventory management, maintaining essential supplies for daily activities, while fostering a clean and organized workspace. Committed to providing outstanding service and enhancing visitor experiences through eective communication and problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

VA Work study

Xavier University
Cincinnati, Ohio
01.2026 - Current
  • Welcomed visitors who come up to the desk and answer their questions.
  • Guided visitors to their meetings in the conference room.
  • Redirected visitors who are lost to the correct location they are looking for.
  • Assisted with general paperwork.
  • Managed inventory of supplies and ensured availability for daily operations.
  • Maintained the general organization and cleanliness of the center.

Lifeguard

TOSA Pool at Hoyt Park
Wauwatosa, Wisconsin
05.2022 - 08.2025
  • Monitored up to 900 patrons and trained to attend to various emergencies.
  • Worked under high pressure situations.
  • Enforced various rules in order to keep patrons safe.
  • Provided customer service by communicating with patrons when they had issues or complaints.
  • Worked with newer guards in strengthening their lifeguard skills.

Education

Bachelor of Science (BS) - Health Administration

Xavier University
Cincinnati
01-2027

Skills

  • Excel
  • Emergency Response
  • Conflict Resolution
  • High-Pressure Handling
  • Visitor Guidance
  • Public speaking

Certification

  • Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid and Waterpark Skills, 06/01/24
  • Narcan certified: Trained to use narcan to deal with a drug overdose, 06/01/24
  • QPR certified: Trained to recognize suicide warning signs and learned appropriate intervention tactics, 12/01/25

Accomplishments

  • Business Analytics Course: Learned how to use Microsoft Excel, Microsoft Access, and Tableau to interpret, analyze and present data.
  • Professional Communication in the Sciences Course: Learned how to properly structure and deliver a powerpoint presentation based on the audience. Gave four 10+ minute presentations on different scientific case studies.
  • Health Care Marketing and Strategic Management Course: Learned how to apply the principles of marketing and management to the realm of healthcare and hospitals.

Timeline

VA Work study

Xavier University
01.2026 - Current

Lifeguard

TOSA Pool at Hoyt Park
05.2022 - 08.2025

Bachelor of Science (BS) - Health Administration

Xavier University
Emily Brzezinski