Emily Busselman
2555 Bella Coola Ln, A305,WA
Summary
Five years of customer service experience, along with experience in providing direction to co-workers and in management. Currently looking for a new opportunity to start a life-time long career. Ability to multi-task, work independently, support management or within teams in fast-paced, high volume environments. Highly motivated, engaging and positive individual with great organizational and communication skills. Ensure compliance with company policies and regulations in carrying out job functions. Flexible work and shift schedule. Excellent work performance and attendance record. In addition, studied and passed courses at Columbia Basin College including medical terminology, biology, human anatomy and physiology, with lab 1 and 2 in 2021.
Overview
7
7
years of professional experience
Work History
Bartender
Parkade Bar And Grill
01.2023 - Current
- Kept employee operations productive by monitoring tasks, assist in training, and reinforcing established procedures as directed by management
- Followed alcohol awareness policies and procedures, adhered to Washington's state laws regarding alcoholic beverage services and customer regulations.
- Maintained accurate cash drawer of $3000 per shift.
Bartender
Jackalope Bar And Grill
12.2021 - 11.2022
- Applied strong leadership talents, and problem solving skills to maintain team efficiency and organize workflow to meet any daily/nightly demand
- Documented reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
- Maintained accurate cash drawer of $2500 per shift.
Bartender
Uptown Bar And Grill
11.2019 - 09.2021
- Enforced safety and health standards for sanitation and health of employees and customers (ex. mask restrictions for COVID-19)
- Organized bar inventory and storage to keep stock within optimal levels and meet expected customer demands.
- Helped over 200 guests every day by processing payments and resolving service concerns.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
Lead Bartender
Bull Head Saloon
03.2018 - 10.2019
- Prioritized, developed and managed schedules, time off requests and found coverage for short shifts
- Trained, supported, and monitored new employees to maximize team performance
- Managed accurate register and produced daily sales reports, backing up inventory usage numbers and resolving discrepancies
- Managed bar inventory, restocked and placed orders for supplies
Soccer Coach
Spokane Shadow Youth Soccer Club
09.2016 - 12.2016
- Motivated athletes to become more effective players through efficient examples, communication and mentoring
- Promoted proper stretching, warm-ups and conditioning exercises to prevent sports injuries
- Provided a safe and healthy environment for the athletes under my care
- Coordinated with parents, and club manager to meet all team needs
- Introduced and integrated games and drills, which helped students to better develop skill levels
- Instilled discipline and principles of good sportsmanship in all players on and off the field
Education
Bachelor of Arts - Communication Studies
Eastern Washington University
Cheney, WA06.2019
Associate of Applied Arts -
Spokane Community College
Spokane, WA06.2016
Skills
- Microsoft Office, Outlook, and Excel
- Problem-Solving
- Basic Mathematics
- Time Management
- Adaptability
- Applied Science
References
Laurie Winchel, Owner of Jackalope Bar and Grill
(509) 544-9900
Willow Dixon, previous co-worker
(509) 551-4792
Jackson Woodard, friend, Co-Owner of Woody's Bullpen bar
(509) 438-5387
Michael Ehrgott, Owner of Bullhead Saloon:
(509) 723-7907
Timeline
Bartender
Parkade Bar And Grill
01.2023 - Current
Bartender
Jackalope Bar And Grill
12.2021 - 11.2022
Bartender
Uptown Bar And Grill
11.2019 - 09.2021
Lead Bartender
Bull Head Saloon
03.2018 - 10.2019
Soccer Coach
Spokane Shadow Youth Soccer Club
09.2016 - 12.2016
Bachelor of Arts - Communication Studies
Eastern Washington University
Associate of Applied Arts -
Spokane Community College
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