Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Calaway

Green Bay,WI

Summary

Working at United Mailing Services for 5 years has given me knowledge of mailing processes and protocols. I am seen as part of the management team at the company because, I learned quickly about the processes and protocols and was used as a reference to other employees because of my strong work ethic and willingness to learn. I quickly picked up on the importance of protocols and procedures by watching and listening to my colleagues and asking questions along the way.


I work to be better for the company by teaching others how to complete tasks correctly and proficiently. My goal with this company has been to assist them in getting projects out on time, keeping customers happy, and helping others retain and improve their knowledge. I excel at trying to understand processes and understand how things work as a company from a management perspective. As my position as trainer I have been able to successfully learn why we do what we do, and help people do the same.


I am always willing to learn new things, understand certain protocols, and ask questions while learning so I can be an asset to any team that I am on, and any company I work with.

Overview

5
5
years of professional experience

Work History

Training Supervisor

United Mailing Services
09.2019 - Current
  • Mentored new hires during their onboarding process, accelerating their integration into the company and work environment.
  • Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
  • Empowered employees to take ownership of their own professional growth by providing them with self-paced learning resources and individualized coaching support.
  • Worked with central management to identify, plan, align, and address training needs.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.

Education

Associate Degree in Respiratory Therapy - Respiratory Therapy

Northeastern Wisconsin Technical College
08.2025

Bay Port High School
Green Bay, WI
06.2022

Skills

  • Coaching and Mentoring
  • Training Evaluation
  • Verbal and written communication
  • Compliance understanding
  • Customized training
  • Training material updates
  • Relationship Building

Timeline

Training Supervisor

United Mailing Services
09.2019 - Current

Associate Degree in Respiratory Therapy - Respiratory Therapy

Northeastern Wisconsin Technical College

Bay Port High School
Emily Calaway