Emily Cam
West Covina,CA
Summary
Highly motivated and driven, with an eagerness to learn and grow both personally and professionally. Seeking to pursue opportunities where my experience and values contribute to the future of Panda’s growth.
Overview
10
10
years of professional experience
Work History
General Manager
Ginkgo Katsu
10.2022 - Current
- Supervise Daily Restaurant Operations
- Ensure adherence to food safety and hygiene standards
- Hire, Train, and mentor restaurant staff
- Create Staff Schedules
- Oversee budgeting, cost control, and expense management
Supervisor
Starbucks
09.2016 - Current
- Delegate tasks, lead and motivate team members
- Provide Coaching and Feedback to improve performance and skill
- Delivered high quality guest and beverage experience
- Oversaw and upheld daily compliance of opening and closing procedures, cash handling, and inventory management
- Coffee Master and Barista Trainer Certified
Scheduler
USC Verdugo Hills Hospital Breast Center
06.2022 - 10.2022
- Check in Patients (Obtain Required Paperwork, Identification Cards, Insurance Cards, Fill out Proper Questionnaires and Medical History, Verify Patients are Properly Prepped for Scans, Obtain Prior Reports and Images, Scan and Attach Documents)
- Schedule Walk-ins
- Answer Phone Calls (Scheduling/Provide Instruction/Answer Questions/Transfer Calls)
- Daily Use of Cerner, Powerchart, Tonic, Lumeon, OneSource, Synapse, Teams
- Scheduling appointments for Mammograms, Ultrasounds, Biopsies, Needle Localizations (Giving patients proper preparation for their scans, Obtaining Accurate Information to obtain eligibility)
- Preparing Paperwork and Charts for Next Day's Patients
Scheduling Coordinator
Arcadia MRI & Imaging Center
08.2020 - 06.2022
- Check in Patients (Obtain Required Paperwork, Identification Cards, Insurance Cards, Fill out Proper Questionnaires and Medical History, Verify Patients are Properly Prepped for Scans, Provide Oral Contrast if Needed)
- Schedule Walk-ins
- Answer High Volume Phone Calls (Scheduling/Medical Records/Provide Instruction/Transfer Calls)
- Daily Use of MD Suite, NovaRIS, and NovaPACS
- Scheduling appointments for MRI's, Cat Scans, Ultrasounds, X-rays, and arthrograms (Giving patients proper preparation for their Teamscans-(I.E
- Fasting, Drinking Water, Oral Contrast), Obtaining Accurate Information to obtain eligibility/authorizations)
- Medical Records (Printing Reports, Burning CD's of Patient Scans, Faxing Reports, Mailing Reports/CD's, Scan and Attach Documents, Double Checking Accuracy of Patient Information)
- Preparing Paperwork for Next Day's Patients
- Calling Doctor's Offices/Laboratory's/ Lawyer's Offices to Obtain Required Blood Tests/Orders/Prior Reports/Medical History)
Assistant Manager
Panda Express
09.2014 - 11.2020
- Upheld operation standards and ensured compliance of policies and procedures
- Supported Panda Express NSO (New Store Opening Team); November 2019
- Ensure Food Safety, Sanitation, and Quality
- Monitor Inventory levels and costs
- Manage and supervise staff including hiring, training, scheduling, and coaching
Customer Service Representative
Wondries Family Collision Center
12.2018 - 08.2019
Volunteer
San Gabriel Valley Humane Society
01.2016 - 01.2018
Education
General Science -
Rio Hondo College
Whittier, CA01-2016
Highschool Diploma -
San Gabriel High School
San Gabriel, CA01-2011
Skills
- Computer Proficiency
- Leadership and Team Building
- Time Management
- Detail Oriented
- Problem Solving
- Customer Service
Certifications
Adult CPR/AED, Infant CPR, and First Aid Certification
Timeline
General Manager
Ginkgo Katsu
10.2022 - Current
Scheduler
USC Verdugo Hills Hospital Breast Center
06.2022 - 10.2022
Scheduling Coordinator
Arcadia MRI & Imaging Center
08.2020 - 06.2022
Customer Service Representative
Wondries Family Collision Center
12.2018 - 08.2019
Supervisor
Starbucks
09.2016 - Current
Volunteer
San Gabriel Valley Humane Society
01.2016 - 01.2018
Assistant Manager
Panda Express
09.2014 - 11.2020
General Science -
Rio Hondo College
Highschool Diploma -
San Gabriel High School
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