Emily Campbell
Pfafftown,NC
Summary
Results-oriented professional with experience in customer engagement and sales. Skilled in client consultation and time management, successfully coordinating initiatives that foster customer loyalty and satisfaction. Eager to apply proven skills to enhance service delivery and drive business growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Engagement Coordinator
TJ Maxx, TJX Companies
Winston-Salem, North Carolina
07.2024 - 01.2026
- Coordinated customer engagement initiatives to enhance brand loyalty and satisfaction.
- Assisted in planning events to promote new product launches and seasonal sales.
- Facilitated communication between departments to ensure seamless customer service delivery.
Sales Executive
Generate Next
Greensboro, North Carolina
11.2023 - 07.2024
- Engaged clients to identify their needs and deliver tailored solutions.
- Developed product knowledge to effectively communicate features and benefits.
- Coordinated sales presentations to showcase services to potential clients.
- Managed client relationships to ensure satisfaction and repeat business.
- Collaborated with marketing teams to align strategies and promotions.
- Trained new sales team members on best practices and product offerings.
- Utilized CRM software to track leads and manage sales pipeline efficiently.
- Used cold calling and networking to sell products and services.
Education
Esthetics License - Esthetics
Davidson Davie Community College
Thomasville, NC06-2026
Skills
- Customer engagement
- Salesforce experience
- CRM software
- Facial and skin Analysis
- Waxing services
- Machine Facial knowledge
- Facial service knowledge
- Product knowledge and retail skills
- Client consultation and rebooking
- Sanitation and infection control
- Time management
Certification
Licensed Esthetician
Timeline
Customer Engagement Coordinator
TJ Maxx, TJX Companies
07.2024 - 01.2026
Sales Executive
Generate Next
11.2023 - 07.2024
Esthetics License - Esthetics
Davidson Davie Community College