Emily Cannon
Syracuse,IN
Summary
Dynamic leader with a proven track record at Kem Krest, enhancing team performance and customer satisfaction through effective problem-solving and teamwork. Excelled in streamlining processes and improving efficiency, demonstrating exceptional attention to detail and active listening. Achieved significant improvements in order fulfillment accuracy and productivity. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Floating Team Lead
Kem Krest
05.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
Picker
Kem Krest
11.2021 - 05.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Printed labels, packaged boxes, and loaded into outbound containers.
Order Processor
Kem Krest
08.2020 - 11.2021
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
- Updated company tracking system with latest information.
Crew Member
Pats Chicago Dogs
08.2019 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Joes Ice Cream
09.2016 - 06.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor Of Business - Business Administration And Management
Indiana Tech
Fort Wayne, INCriminal Justice
Ivy Tech Community College
Warsaw, INSkills
- Customer Focus
- Performance monitoring
- Performance Improvement
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Team Check-Ins
- Active Listening
Timeline
Floating Team Lead
Kem Krest
05.2023 - Current
Picker
Kem Krest
11.2021 - 05.2023
Order Processor
Kem Krest
08.2020 - 11.2021
Crew Member
Pats Chicago Dogs
08.2019 - 08.2020
Crew Member
Joes Ice Cream
09.2016 - 06.2019
Bachelor Of Business - Business Administration And Management
Indiana Tech
Criminal Justice
Ivy Tech Community College
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