Summary
Overview
Work History
Education
Skills
Websites
Interests
Certification
Timeline
Generic

Emily Carter

Provo

Summary

Dynamic and innovative professional dedicated to continuous learning and development, with a strong focus on cloud server infrastructure management and website security. Expertise in ensuring reliable and efficient operations demonstrated through successful project leadership from inception to completion. A proven track record of contributing to organizational growth reflects a commitment to excellence and strategic problem-solving. Passion for leveraging technology to drive improvements and enhance overall performance is evident in every endeavor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sr. Systems Administrator

Gargle Dental Marketing
06.2024 - Current
  • Support and maintain internal platforms and web infrastructure, collaborating with developers to ensure reliable application deployment.
  • Manage and monitor 150+ web servers, troubleshooting performance, availability, and configuration issues.
  • Implement security best practices across systems, including access controls and configuration hardening.
  • Develop and refine internal scripts and processes to automate routine tasks and improve platform reliability.
  • Assist in improving platform workflows to enhance usability, security, and system consistency.

Vehicle Support

Tesla
07.2023 - 06.2024
  • Provided technical support for vehicle features and the Tesla mobile app across multiple platforms.
  • Diagnosed and resolved software and configuration issues, escalating complex cases when needed.
  • Triaged technical calls to minimize service center transfers and improve first-contact resolution.
  • Collaborated with the UI team to test and validate updates to proprietary vehicle support software.
  • Mentored new hires and supported team members during live customer interactions.

K–8 STEM Specialist | Computer Science Instructor

Walden School of Liberal Arts
08.2020 - 05.2023
  • Delivered standards-aligned STEM and computer science instruction for K–8 students.
  • Taught programming fundamentals using JavaScript, HTML/CSS, p5.js, and block-based platforms.
  • Designed Montessori-aligned, project-based curricula incorporating robotics, engineering, and art.
  • Created tiered learning objectives to support differentiated instruction.
  • Collaborated with educators to adapt lessons to individual student needs.

Education

Bachelor of Science - Software Engineering

Western Governors University
Salt Lake City, UT
07-2026

Associate of Science - undefined

Utah Valley University
Orem, UT
08.2009

Skills

  • Strategic infrastructure planning
  • System optimization through automation
  • System recovery solutions
  • ITIL methodology
  • Cross-system integration
  • Database management
  • Malware remediation

Interests

  • Aerial Arts
  • Robotics
  • Sustainable Tech Innovations
  • Gardening

Certification

  • IT Infrastructure Library (ITIL4), 2021-12-01
  • COMPTIA Project+, 2021-04-01

Timeline

Sr. Systems Administrator

Gargle Dental Marketing
06.2024 - Current

Vehicle Support

Tesla
07.2023 - 06.2024

K–8 STEM Specialist | Computer Science Instructor

Walden School of Liberal Arts
08.2020 - 05.2023

Associate of Science - undefined

Utah Valley University

Bachelor of Science - Software Engineering

Western Governors University