Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emily Castillo

West Chicago,IL

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Universal Synergy
West Chicago, IL
04.2022 - Current
  • Greeted visitors in a professional manner and provided assistance as needed.
  • Trained staff members to perform work activities and use computer applications.
  • Inventoried and ordered materials, supplies and services.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Answered telephones, directed calls, and took messages.
  • Organized company events such as conferences or team building activities.

Recruiter

Metro Staff Inc.
West Chicago, IL
05.2021 - 01.2022
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Scheduled or conducted new employee orientations.

Lab Technician

Northwestern Hospital
Winfield, IL
01.2021 - 05.2021
  • Prepared samples for analysis by weighing, filtering, or diluting them as needed.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
  • Provided technical guidance and training to new lab technicians.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.

QA Specialist

Aircraft Spruce
West Chicago, IL
10.2020 - 01.2021
  • Performed visual inspections of finished products.
  • Identified and troubleshot equipment problems.
  • Received and inspected raw materials.
  • Monitored freight carriers for compliance with safety regulations and company policies.
  • Developed inventory control systems to track stock levels, delivery times and transport costs.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Calculated load weights and verified lifting capacities to prevent overload.
  • Provided assistance in rearranging warehouse storage shelves as needed.
  • Recorded bundle weights into company log.
  • Reviewed daily delivery schedules to determine orders, sequences of deliveries and special loading instructions.
  • Used loaders, hand trucks, forklifts, and cranes.

Resident Assistant

Alden Valley Ridge
Bloomingdale, IL
02.2019 - 07.2019
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Organized group outings off-campus for students who lived in the residence hall.
  • Aided residents with ambulation or walker, cane and wheelchair use.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Made beds daily and performed light housekeeping duties in resident apartments and common areas.
  • Transported residents to activities and meals.
  • Welcomed new residents and assisted with community adjustment.
  • Participated in regular staff meetings with Resident Director.
  • Mentored new resident assistants during their training period.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Encouraged participation from all residents in order to create a strong sense of community within the residence hall.

Shift Leader

Dunkin' Donuts
Carol Stream, IL
07.2015 - 01.2019
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Balanced cash drawers at the end of each shift.

Education

Certification - Phlebotomy

A Plus Healthcare
St. Charles IL
01-2021

High School Diploma -

West Chicago High School
West Chicago, IL
05-2018

Skills

  • Spreadsheet Development
  • Billing and Invoicing
  • Database Entry
  • Event Planning
  • Document Scanning
  • File Management
  • Social Media Oversight
  • Telephone Reception
  • Payroll
  • Office Supply Management
  • Database Administration
  • Customer Engagement
  • Verbal Communication
  • Proofreading
  • Meeting Planning
  • Scheduling Appointments

Languages

English
Professional
Spanish
Professional

Certification

  • Certified Phlebotomist

Timeline

Office Administrative Assistant

Universal Synergy
04.2022 - Current

Recruiter

Metro Staff Inc.
05.2021 - 01.2022

Lab Technician

Northwestern Hospital
01.2021 - 05.2021

QA Specialist

Aircraft Spruce
10.2020 - 01.2021

Resident Assistant

Alden Valley Ridge
02.2019 - 07.2019

Shift Leader

Dunkin' Donuts
07.2015 - 01.2019

Certification - Phlebotomy

A Plus Healthcare

High School Diploma -

West Chicago High School

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Emily Castillo