Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Castro

Powder Springs,Georgia

Summary

Dynamic and results-driven professional with a proven track record, excelling in personal interactions and customer service. Recognized for fostering teamwork and enhancing communication. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Skilled in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Waitstaff Manager

Buffalo's Cafe
06.2023 - Current
  • Contributed to a positive work environment by fostering strong relationships with coworkers and promoting open communication among team members.
  • Upheld company values by consistently modeling professional behavior for both new hires and seasoned team members alike.
  • Established a positive work environment, promoting teamwork and open communication among staff members.

Volunteer

FIFA Club World Cup 2025
04.2025 - 07.2025
  • Took part in pre-event ceremonies before every soccer match. Enhanced event attendee experience by providing exceptional customer service and assistance during events with people from all over the world.
  • Served as a knowledgeable resource for attendees by providing accurate information about event schedules, locations, and programming.
  • Facilitated communication between fans, event staff, and volunteers, by fostering teamwork and collaboration throughout the event planning process.

Food Bank Volunteer

Reflections Of Trinity
11.2020 - 05.2024
  • Distributed food boxes with carefully selected essentials to families in need.
  • Mobilized emergency food distributions during community crises, ensuring timely aid.
  • Enhanced donor satisfaction with regular updates on impact of their contributions.
  • Streamlined food sorting processes, ensuring quicker distribution to families in need.

Education

Bachelor of Science in Political Science

Kennesaw State University
Kennesaw, Georgia
05-2028

Skills

  • Personnel training
  • Customer service
  • Teamwork and collaboration
  • Upselling strategies
  • Policy enforcement
  • Problem-solving
  • Verbal and written communication
  • Proficient in diverse languages
  • Team leadership
  • Attention to detail
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Volunteer

FIFA Club World Cup 2025
04.2025 - 07.2025

Waitstaff Manager

Buffalo's Cafe
06.2023 - Current

Food Bank Volunteer

Reflections Of Trinity
11.2020 - 05.2024

Bachelor of Science in Political Science

Kennesaw State University

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