Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Chao

Bakersfield,CA

Summary

Reliable Gas Attendant with managerial experience overseeing busy service stations. Committed to maintaining a clean and welcoming environment in a fast-paced setting. Known for excellence in defusing situations that had customers troubled, and did the best to make sure that they were satisfied.

Overview

4
4
years of professional experience

Work History

Gas Station Clerk

Shell Gas Station
03.2020 - Current
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Delivered exemplary customer service and warmly greeted guests.
  • Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Built trustful relationships with customers to encourage return visits.

Education

BBA -

California State University - Bakersfield
Bakersfield, CA
06.2026

High School Diploma -

Liberty High School
Bakersfield, CA
06.2020

Skills

Customer service and assistance

Cleanliness and hygiene

Operating cash register

Adaptability and Resilience

Complaint Handling

Promotional strategies

Stocking shelves

Timeline

Gas Station Clerk

Shell Gas Station
03.2020 - Current

BBA -

California State University - Bakersfield

High School Diploma -

Liberty High School

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Emily Chao