Emily Chapman
Muskegon
Overview
6
6
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
10.2021 - Current
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests.
- Operated espresso machines and brewing equipment to create high-quality beverages.
- Trained new team members on beverage preparation and customer engagement techniques.
- Maintained cleanliness and organization of the workspace in compliance with health standards.
- Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
School Social Work Intern
Mona Shores Middle School
09.2025 - 06.2026
- Assisted students in developing coping strategies for emotional and social challenges.
- Conducted individual and group counseling sessions to support student well-being.
- Promoted positive behavior change by implementing evidence-based interventions tailored to individual student needs.
- Conducted comprehensive assessments of students' needs, developing individualized intervention plans accordingly.
- Evaluated the effectiveness of implemented interventions by regularly monitoring progress toward established goals.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions, such as IEPs and Positive Behavior Support Plans
- Developed IEPs for students with special needs and advocated for comprehensive teaching methods.
- Organized workshops on mental health awareness and resilience-building techniques.
Transitional Housing Specialist
Crisis Center for South Suburbia
06.2020 - 06.2021
- Facilitated housing assessments and eligibility determinations for clients seeking assistance.
- Developed individualized housing plans to address client needs and goals.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
Education
Master of Social Work -
Spring Arbor University
Spring Arbor, MI06-2026
Bachelor of Social Work -
Olivet Nazarene University
Bourbonnais, IL05-2020
Skills
- Problem-solving
- Time management
- IEP development
- Social skills training
- Special education
- Data collection and analysis
- Behavioral plan management
- Behavioral specialist
Timeline
School Social Work Intern
Mona Shores Middle School
09.2025 - 06.2026
Barista
STARBUCKS COFFEE COMPANY
10.2021 - Current
Transitional Housing Specialist
Crisis Center for South Suburbia
06.2020 - 06.2021
Master of Social Work -
Spring Arbor University
Bachelor of Social Work -
Olivet Nazarene University