Emily Chavez
Student
Aldie,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Food Service Team Member
Panera Bread
Harrisonburg, VA
08.2021 - Current
- Received orders from customers and input into order management system.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Distributed food during busy peak periods to drive customer satisfaction.
Undergraduate Research Assistant
James Madison University
Harrisonburg, VA
08.2021 - Current
- Prepared literature for reports, presentations or submission to peer-review journals.
- Recorded data and maintained source documentation following good documentation practices.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Collaborated with others in team-based environment to identify key findings from statistical data analysis.
- Assisted faculty members with research assignments on multiple projects.
Sales Associate
Banner's Hallmark
Sterling, VA
12.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Associate
Banner's Hallmark
Chantilly, VA
08.2018 - 08.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Education
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA 08.2019 - Current
Skills
Safe food handling
Quality control
Sales expertise
Money handling abilities
Creative problem solving
Professional telephone demeanor
Research and analysis
Literature reviews
Research reporting
Experimental design
Running experiments
Accomplishments
- Delivered poster presentation on vaccine hesitancy and the impact on vaccine advocacy responses at the Midwestern Psychological Association (MPA) conference in 2022.
- Presented research on the effects of race and vaccine hesitancy on response affect at the Society for the Psychological Study of Social Issues (SPSSI) conference in 2022.
Affiliations
Delta Phi Epsilon
UNICEF
Timeline
Sales Associate
Banner's Hallmark
12.2021 - 08.2022
Food Service Team Member
Panera Bread
08.2021 - Current
Undergraduate Research Assistant
James Madison University
08.2021 - Current
Bachelor of Science - Psychology
James Madison University
08.2019 - Current
Sales Associate
Banner's Hallmark
08.2018 - 08.2019